Technical Account Manager, JupiterOne
Cybersecurity asset management solutions
Be an early applicant
Cybersecurity asset management solutions
101-200 employees
Be an early applicant
101-200 employees
Company mission
To deliver knowledge, transparency, and confidence to every digital operation in every organization, large or small.
Role
Who you are
- 8+ years of technical experience, with a focus on implementation and consulting
- Proven success in technical account management, solutions architecture, or cybersecurity consulting
- Strong familiarity with enterprise security challenges, and a drive to create tailored solutions
- Scripting experience in either Typescript (preferred) or Python
- Hands-on experience securing cloud environments (AWS, Azure, GCP)
- Industry certifications such as CISSP and AWS Solutions Architect (preferred)
- Knowledge of security compliance frameworks like PCI DSS, SOC II, FedRAMP, and HIPAA
- Ability to communicate effectively with both customer-facing and technical teams, driving initiatives to completion
- Practical experience with GraphQL APIs and open source projects
- Strong problem-solving mindset, with a passion for process improvement and automation
- Thrives in dynamic environments, with a track record of delivering exceptional customer experiences
- Agile team experience, particularly in small, high-growth companies managing multiple responsibilities
- Multilingual a plus
What the job involves
- The Technical Account Manager (TAM) at JupiterOne plays a crucial role in helping our largest and most complex customers succeed on the JupiterOne platform
- As a TAM, you will act as both a technical expert and trusted advisor, guiding customers to full platform adoption while addressing their unique business needs
- You will help customers grow in their security maturity by managing custom solutions, coordinating with professional services, and, when necessary, directly executing on these projects with other members of the J1 team
- This is a highly collaborative role where you’ll engage frequently with customers, platform users, and engineering teams
- Your ability to communicate complex technical concepts and align them with customer objectives will be key to success
- You'll work closely with sales and engineering to ensure that JupiterOne delivers consistent value while meeting and exceeding customer expectations
- Serve as a strategic, technical advisor for customers, understanding their goals and aligning JupiterOne solutions to their needs
- Develop and manage custom solutions and ensure their successful delivery
- Engage with customers regularly, providing platform guidance, troubleshooting, and recommendations for improvement
- Collaborate closely with engineering, product, and sales teams to drive customer success and ensure technical requirements are met
- Help customers leverage the JupiterOne platform to address enterprise security challenges, optimizing its use and driving platform adoption
- Participate in the development and execution of security strategies, leveraging your expertise in architecture and compliance
Our take
Cyber security can be highly complex for many businesses. JupiterOne solves this problem with its innovative cyber asset attack surface management (CAASM) platform.
JupiterOne's platform offers users visibility and security, allowing them to protect and monitor their cyber assets. The platform collects and monitors everything from code to cloud resources, and monitors them automatically. This approach allows businesses to make better data-driven decisions.
JupiterOne has received widespread recognition, and its work has garnered multiple awards. This is testament to the company's potential and scalability.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Jun 2022
$70m
SERIES C
May 2021
$30m
SERIES B
Total funding: $119m
Company values
- We Shine: We foster visibility, understanding, and interconnectedness by shining a light on the farthest reaches of your digital universe. With relevant information effective, confident decision-making follows.
- We Accelerate: We believe that security should serve as an accelerator—not an inhibitor—for business, development, growth, and innovation. We’ve made it our mission to offer a security solution that’s accessible for all.
- We Empower: We fuel success for security professionals, their businesses, and the world with greater context and actionable insight to propel organizations and digital transformations forward.
- We Invigorate: Our driving force is enthusiasm—for what we do, what we’ve built, and what those results mean for our customers, teammates, and the world at large.
Company HQ
Morrisville, NC
Articles
Leadership
Erkang Zheng
(CEO)Previously worked as Head of Software Security at Fidelity Investments, and was CISO at LifeOmic. Is a Member of the Forbes Technology Council.
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