Associate Strategic Development Manager, ServiceTitan
More information about location
1-2 days a week in office
All-in-one operating platform for trades
Open for applications
All-in-one operating platform for trades
1001+ employees
Open for applications
More information about location
1-2 days a week in office
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- This is a high-impact, experienced role focused on generating and closing business within the Strategic Enterprise segment
- Sales Experience: 3+ Years of SDR experience with calling into large accounts required, 5+ years of industry experience preferred
- Enterprise Expertise: Expertise in working with large complex organizations and providing executive management support at the highest levels
- Communication: Excellent interpersonal, communication, and presentation skills
- Agility: Ability to multi-task in a fast-paced environment
- Technical Proficiency: Strong skills on presentation products; Microsoft Word/Excel/Powerpoint or Google Suite Docs/Sheets/Slides
- Education: High school diploma is required, Bachelor's degree is strongly preferred
- Travel: Travel may be required
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us
What the job involves
- As an Associate SDM, you'll be part of a purpose-driven team providing a game-changing product that makes an extraordinary difference in our customers’ lives
- Your focus will be on intentional, strategic engagement and direct pipeline accountability within the Enterprise market
- Business Development Support: Support in the development of new mega enterprise business to sell Service Titan's product and services through relationships, cold calling, trade shows, and conferences
- Pipeline Generation: Generate new business opportunities through outbound cold calling campaigns, generating pipeline to hit an individual quota and conversion metrics per company standards
- Sales Cycle Support: Act as a support contact for prospects throughout the sales cycle
- Campaign Management: Coordinate meetings with various internal stakeholders and prospective customers; project and manage open campaigns/sequences via email, task, and call completion
- Lead Qualification: Contact and qualify in-bound leads, complete needs assessment, and schedule demos for sales consultants
- Needs Assessment: Identify client needs and collect appropriate products/services for client needs
- Deal Organization: Assist in sales collateral and deal organization throughout the sales process to progress deals in a positive direction
- Internal Collaboration: Work with internal resources to include Solution Engineering, Partnerships, Pro Products, Client Services, FP&A, and the Product teams
- Market Awareness: Proactively seek new business opportunities in the market and stay up to date with new products/services and new pricing/payment plans
- Team Alignment: Report to the Sales Development Supervisor and work closely with the team focused on Strategic Accounts
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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