Project Manager, Croud
More information about location
3+ days a week in office
Performance marketing agency
Open for applications
Performance marketing agency
501-1000 employees
Open for applications
More information about location
3+ days a week in office
501-1000 employees
Company mission
To drive business performance and growth for ambitious brands through reinvention.
Role
Who you are
- This role requires a proactive and detail-oriented individual who can effectively manage project tasks, identify potential roadblocks, and implement solutions to ensure smooth project delivery
- Exceptional Organisational Acumen: Demonstrated ability to design and optimise key processes, establish and maintain structured workflows and drive continuous process improvement across complex projects and teams
- Depth of expertise: Understanding of a core digital marketing discipline (e.g., paid media, SEO, data solutions) coupled with a proven ability to translate technical knowledge into simplified client language
- A self-starter with an ambitious and entrepreneurial spirit: a track record of driving commercial success
What the job involves
- This is an exciting opportunity for a motivated Project Manager to play a key role in delivering successful digital marketing projects within Croud’s client portfolio
- You will be responsible for managing project timelines, coordinating and scheduling people, and ensuring projects and deliverables are delivered on time and within budget
- You will work closely with specialist teams to ensure efficient project execution and maintain clear communication with clients
- You will leverage your understanding of digital marketing and your strong organizational skills to contribute to the success of our client campaigns
- You will work to improve account management, deliverables planning, timelines, and stakeholder management
- You will play an integral role within our triumvirate structure
- That means you will be one of three leaders responsible for driving success across a client portfolio - which we call our team of teams structure
- You’ll work in close partnership with the Managing Partner, and Planning Lead to drive business growth, profitability as well as a number of other KPIs outlined below
- Operational Oversight & Project Execution:
- Oversee day to day operational delivery across key multi channel accounts ensuring work is delivered on time and within budget (i.e. to target margin)
- Manage projects end to end ensuring adherence to timelines and budgets
- Collaborate with specialist teams to define project scopes, estimate and prioritise key deliverables
- Develop and maintain detailed project plans, including key milestones and dependencies
- Assist in the development of building client roadmaps
- Present project updates and status updates to clients
- Monitor project progress against scope and hold internal stakeholders accountable
- Effectively lead internal and external status meetings to drive meaningful outcomes for our clients and
- Reporting and Communication
- Prepare and deliver client progress reports and RAG status reports
- Track and review hours burndown reporting (resource to client fee)
- Communicate project progress to clients across paid media, SEO, and data solutions
- Simplify complex updates for client understanding
- Risk Management
- Identify and escalate potential project risks to senior team members
- Assist in the development of risk mitigation plans
- Operational Excellence
- Contribute to the implementation of standardised operational processes
- Suggest and design areas for improvement in Croud’s ways of working
- Facilitate effective communication and collaboration between internal stakeholders
- Assist in training internal teams on effective account management and project management best practices
- Support the adoption of automations and tools to improve efficiency
- Resource Management & Scheduling
- Within your client portfolio you'll work with specialists to look ahead at key milestones and events and schedule people's time
- Adjust hours allocation as required for those within your team of teams to ensure people are effectively utilised
- Client and Stakeholder Engagement
- Build and maintain strong relationships with client stakeholders
- Support senior team members in managing client communications
- Deliver clear and concise project updates to stakeholders
- Support the implementation of new processes and technologies
- Understand client objectives and challenges, to ensure our teams deliver exceptional service
- This role has a UK responsibility and will involve regular travel to Shrewsbury
- Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).
Salary benchmarks
Our take
Marketing teams are often under-resourced and over-stretched, and the 24/7 nature of the field only amplifies these difficulties. Yet, digital marketing continues to be a vital part of businesses marketing strategy as the opportunities for business success online continue to grow.
Croud has a unique approach to assisting digital marketers. It's propriety technology supports planning, automation and delivery of digital marketing campaigns. Croud's capability to deliver this at scale is supported by their "Croud Control" platform, a digital platform that links over 2,300 on-demand digital experts known as "Croudies" to clients.
Croud continues to expand its network of "Croudies" and the digital products available to clients. For example, its in-house "Croud Creative" team provides instant creative resources to media teams allowing them to create world-class campaigns. It also continues to make acquisitions to strengthen its position, and remains well regarded in the space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Nov 2019
$40.3m
LATE VC
Total funding: $40.3m
Company benefits
- Work from home opportunities
- 25 days holiday a year
- Annual performance bonus
- Sale commission
- Recruitment referrals bonus
- Gym membership contributions
- Ride to Work scheme
- Rail card
- Season Ticket loan
- Free fruit, breakfast cereals and tea & coffee
- Free home office chair
- Life and income protection
- Medical cash plan
- Share option scheme
- Agile Working Policy
- Summer Fridays
Company HQ
London, UK
Leadership
Ben Knight
(Founder)Ben worked within search for over ten years, and realised there was a gap in the market to deliver a more innovative way of working, so founded Croud, to cater to clients' 24/7/365 demands
Luke Smith
(CEO)Luke started his career at News International and The Economist, then turned his hand to agency relationship management at Google, where his belief that the agency model was broken grew.
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