Senior Marketing Account Coordinator, Epsilon

• Epsilon CRM Agency is seeking a highly resourceful and organized Sr. Account Executive who possesses an upbeat, take-charge personality and will be efficient and effective in providing support to their Client Relationship Manager and colleagues
• The candidate should be a forward-thinker who actively seeks opportunities and maintains strong interpersonal skills as well as the ability to build relationships
• They must also possess the ability to work well independently and under general supervision
• 3-5 Years relevant work experience
• Campaign/project management experience in an agency environment
• Strong organizational and time-management skills reflected in the ability to perform, prioritize and re-prioritize multiple tasks seamlessly with excellent attention to detail
• Exceptional in Microsoft Excel (advanced skills strongly preferred)
• Excellent in Microsoft Office (Outlook, Word, Power Point)
• Proficient in PDF Editing tool (Adobe Acrobat preferred)

Desirable

• Senior Account Executives are responsible for leading the day-to-day administration and implementation of multi-channel campaigns and initiatives, as well as ensuring flawless program execution
• Integral to the success of this position is the ability to work with all levels and roles within the organization, from functional delivery teams to creative to data to accounting/finance, as well as third-party vendors and service providers
• Maintain up-to-date knowledge of all projects and oversee all campaign channels (direct mail, email, digital, SMS, etc.) with timelines and reports
• Initiate campaigns and conduct kick-off meetings with sales and delivery teams using clear project request forms
• Develop project briefs with input from Client Relationship Managers; manage changes and approvals to ensure alignment
• Prepare clear communications and accurately capture, verify, and organize project documentation
• Collaborate across departments to build partnerships and assist with financial tracking and monthly reconciliations
• Support Post-Program Evaluations and ensure timely client request responses
• Keep projects on track, alerting supervisors to potential issues, and communicate reports to the internal team as needed
• Interact with all departments and senior management while adhering to confidentiality, security, safety, and professional conduct policies