Relationship Manager, Alteryx
French Speaker
Analytics and data science automation platform
Open for applications
Analytics and data science automation platform
1001+ employees
Open for applications
1001+ employees
Company mission
To empower companies and organizations to fix complex societal and business problems.
Role
Who you are
- We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual
- Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo
- You value inclusivity and want to join a culture that empowers you to show up as your authentic self
- You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together
- A successful candidate will have sound sales experience, excellent business acumen with strong interpersonal and presentation skills with a strong customer focus and commitment to customer success
- 3+ years of experience managing a full sales cycle (inside or field sales) in the software space
- Ability to effectively navigate objections and challenges toward a win-win outcome and renewal
- Experience in transactional sales; high velocity
- Bachelor's Degree or equivalent is preferred
- Action-oriented mentality – loves to get things done!
What the job involves
- The Relationship Manager (RM) is focused on renewing and managing existing named accounts
- The role consists of proactive activity for the renewal and retention of customers, as well as potentially identifying upsell opportunities to existing customers
- The position is key to managing the existing customer base and requires skills in sales, setting renewal strategy and independent decision making
- The RM role will be measured most on the Revenue Retention of existing customers through renewal activities
- Own/drive renewal opportunities, forecasting, negotiation
- Identify requirements, uncover roadblocks and demonstrate account management capabilities to drive renewal to on-time closure
- Identify upsell opportunities within customer accounts through consultative discovery conversations and partner with sales representative to close
- Gauge health of each account, document renewal health detail and develop resolution strategy for any high-risk accounts
- Act as liaison between customer and internal business groups to ensure a smooth transaction for the customer
- Maintain consistent high-level technical knowledge of the product, version updates, and pricing
- Successfully negotiate all issues related to renewals
- Drive stake holders to engage in local events, workshops, user groups, inspire conference, or other enablement resources
- Achieve monthly, quarterly and annual renewal revenue targets
- Achieve and maintain target retention rate for assigned accounts
Our take
Alteryx brings a suite of tools to automate data driven processes on a large scale, massively speeding up data based procedures. The system also uses AI to analyse data and provide insights to enable rapid decision making. What Alteryx does differently from other data science tool developers, is with its focus on accessibility of its software with a low code / no code ethos. This also allows for greater collaboration between people with differing skill sets.
It may take time for data scientists to fully make the move from familiar spreadsheet based data formats. However, new techniques are becoming increasingly more accepted, and so this problem should fade over time.
The business has made some strategic partnerships, most notably with Snowflake and Blue Prism, global leaders in robotic process automation. With AI becoming more mainstream through the arrival of new tools like ChatGPT, Alteryx is projected to make major inroads in its market as more companies turn to automated solutions for data analysis.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
51% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2015
$85m
SERIES C
Oct 2014
$60m
SERIES B
Total funding: $217m
Company benefits
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Fertility Benefits
- Paid Parental Leave
- Global Employee Support
- Short-Term Disability
- Long-Term Disability
- Life & AD&D
- Supplemental Employee Life
- Supplemental Spouse Life
- Supplemental Child Life
- 401(K)
- 401(K) Matching
- Dependent Care FSA
- Commuter FSA
- Pet Discount Program
- Tuition Assistance
- Business Travel Insurance
- Wellness Allowance
Company values
- Customer First - We are relentlessly focused on customer success and always put the customer first
- Accountability - We hold ourselves accountable for results and deliver the best in everything we do
- Equality - We believe in diversity, inclusion, and equality and a culture where everyone feels welcome
- Integrity - We believe in honesty, trust, and operating with the highest integrity in everything we do
- Empowerment - We empower everyone to make an impact and invest in each person’s talent to achieve more together
Articles
Leadership
Dean Stoecker
(Executive Chairman)Started their career as a Sales Manager at D&B and Strategic Mapping for 6 years, before working as CEO of SRC for 13 years. In 1997, they co-founded Alteryx, serving as CEO from 2010, and has been Executive Chairman since 2020.
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