People Experience Communications Manager, Crunchyroll
$98.7-123.3k
Plus performance bonus earning potential, paid annually
More information about location
3 days a week in office
Streaming service for anime and manga
Job no longer available
Streaming service for anime and manga
1001+ employees
Job no longer available
$98.7-123.3k
Plus performance bonus earning potential, paid annually
More information about location
3 days a week in office
1001+ employees
Company mission
To create experiences for anime and manga fans, and to enable them to connect through the content they love.
Role
Who you are
- You have 8+ years in Internal or Executive Communications or related experience
- You have a Bachelor's Degree in Communications, Marketing, English, Journalism or a similar combination of experience and education
- You're able to focus and sculpt communications (spoken and written) to best meet the needs of multiple audiences
- You understand that trust is earned over time, through consistently meeting project requirements and quality expectations
- You have a service-driven, and can-do and will-do approach, responding to timeline pressure while maintaining a calm presence
- You run multiple work streams simultaneously, delivering on time and with high attention to detail
- You excel in creative environments where you can anticipate and solve issues
- You are proficient in Google Workplace Suite, Microsoft Office, Slack, and it's a bonus if you're familiar with JIRA, Asana, and Google Sites for intranet management
- You’re available for limited travel domestically and internationally
What the job involves
- The People Experience Communications Manager will work with specific members of the Senior Management Team to promote, manage, and support important lines of Crunchyroll business including global commerce, emerging business, legal, finance, content, and product and engineerin
- Reporting to the VP of People Experience Communications, you will support Crunchyroll's internal communications, and both cultural and change management initiatives
- Manage the development and execution of global team member communication strategies to drive engagement and alignment with leadership direction and functional goals
- Provide strategic counsel on sensitive issues with thoughtful messaging support and executive guidance as needed across a variety of projects
- Develop and execute innovative ways to communicate, inform, and engage a diverse, international team member base, including language translation as needed
- Strengthen Crunchyroll’s culture and values in communications and engagement efforts across the organization, including the support of team member events, Social Impact, Employee Resource Group (ERG) and Diversity Equity and Belonging (DEIB) programs
- Create and execute communications plans on behalf of our leadership team, including messaging for global all-team function meetings, organization announcements, videos, presentations, internal channels, etc
- Help drive the creation and execution of time sensitive campaigns to boost team member engagement and inform on important People Experience business (benefits, compensation, recruiting, workplace, and more)
- Capture the authentic voice of leadership in spoken and written communications and help shape the internal communications narrative aligned with the organization
- Drive the collection, analysis and reporting for communication measurement metrics and related action plans in collaboration with the People Experience team
Our take
In recent decades, anime - encompassing Japanese, Korean, and Chinese animation 0 has transitioned from a niche interest to a formidable industry, boasting a global market worth approximately $30B. Despite this growth, distribution has historically posed challenges, with series and films often reaching overseas audiences through disparate channels, if at all. Crunchyroll emerged to address this issue by consolidating the largest collection of anime into a single streaming service.
Sony's acquisition of Crunchyroll in 2021 for $1.75B expanded the platform's reach, integrating Sony's extensive animation library into its offerings. this move also positioned Crunchyroll for heightened competition against streaming giant Netflix, known for its substantial investments in anime production and acquisition. Currently, Crunchyroll maintains an unrivaled library of anime content, boasting over 44,000 episodes that have attracted over 0M paying subscribers.
While Crunchyroll initially offered a free, ad-supported tier to its vast community, it appears poised to phase out this option, transitioning to a subscription-based model for all new series. Despite this shift, the platform has implemented a global reduction in fees to stimulate subscription uptake. The success of this strategy remains to be seen, but past experiences with companies like Hulu suggest that it may drive subscription growth and mitigate piracy
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2010
$0.8m
EARLY VC
Feb 2008
$4.1m
SERIES A
Total funding: $4.9m
Company benefits
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually
- Flexible time off policies allowing you to take the time you need to be your whole self
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
Company HQ
Lucerne - Higuera, Culver City, CA
Leadership
Kun Gao
(Co-Founder)Co-founded Crunchyroll in 2006 and served as CEO/General Manager/Board Member until 2018. Previously the founder and CTO of Frappr.com as well as a Product Engineer at HOT or NOT.
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