Senior Revenue Operations Manager, Pendo
Enterprise
$140.8-174.6k
3 days a week in office
Digital adoption and product experience solutions
Job no longer available
Digital adoption and product experience solutions
501-1000 employees
Job no longer available
$140.8-174.6k
3 days a week in office
501-1000 employees
Company mission
To elevate the world's experiences with software.
Role
Who you are
- 5+ years of experience in Revenue Operations, Sales Strategy, or Management Consulting within a B2B SaaS environment
- Proven ability to manage complex, cross-functional projects and deliver measurable business impact
- Advanced analytical skills with proficiency in Excel (and/or Google Sheets) and experience presenting insights to executive stakeholders
- Solid business acumen and comprehension of Enterprise sales motions, forecasting, and funnel dynamics
Desirable
- Experience in a high-growth SaaS company, ideally in a Senior RevOps or Strategy role supporting Enterprise or Global segments
- Expertise with Salesforce, Looker (or other BI tools), and revenue analytics platforms
- Familiarity with territory planning, quota management, and pipeline optimization methodologies
What the job involves
- To scale with its growth in the Enterprise segment, Pendo is looking for a driven, strategic, and analytical Senior Revenue Operations Manager to help our revenue teams grow as skillfully and proficiently as possible
- As a Senior RevOps Manager at Pendo, you will be responsible for analyzing data, identifying trends, and developing strategies that will help us optimize our revenue processes and drive revenue growth for the Enterprise team
- Additionally, you will act as the main business partner to Enterprise leadership helping with territory planning, capacity planning and more
- This role will partner closely with the organization's Sales, Marketing, and Data Analytics leaders and is an individual contributor role
- Partner with Enterprise Sales leadership to design and execute strategies that accelerate revenue growth and improve sales efficiency
- Lead data-driven analysis to identify performance trends, forecast outcomes, and inform go-to-market decisions
- Develop, optimize, and operationalize end-to-end sales processes for the Enterprise segment, ensuring scalability and alignment with company goals
- Create and maintain executive-level reporting and dashboards to provide visibility into pipeline health, productivity, and conversion performance
- Own key strategic projects such as territory design, territory carving and books of businesses
- Act as a trusted advisor to senior sales leadership by translating complex data into clear recommendations and actionable insights
- Champion operational excellence across the revenue organization by leveraging AI, automation, and predictive analytics to streamline processes and enhance decision-making
Our take
Developing a new software application is a complex process, often fraught with challenges such as bugs and user dissatisfaction. Without a standardised system for feedback, developers may struggle to identify and address issues effectively, relying solely on dissatisfied emails from customers.
Pendo offers a digital platform designed to analyse user experiences, gather bug reports, and engage with consumers to ensure customer retention. With a suite of tools including product journey analytics, surveys, and user feedback, Pendo empowers developers to enhance software usability and resolve issues efficiently.
Amidst a competitive software landscape, Pendo has demonstrated significant growth in 2022, boasting a 40% increase in customers paying over $100,000 annually and securing 17 new Fortune 500 clients. Despite navigating global economic uncertainty with a renewed focus on fiscal efficiency, Pendo remains steadfast in its goal of achieving an IPO in 2024.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2021
$110m
GROWTH EQUITY VC
Jul 2021
$150m
SERIES F
Total funding: $468.3m
Company benefits
- Happier workdays: Add a little fun to your work day with Pendo board game night, team karaoke, ping pong, weekly catered lunch, or a local brew on our rooftop deck
- Health and wellness benefits: Generous health and wellness plans designed to meet the needs of you and your family, including medical, dental, vision, and mental health benefits
- Paid parental leave: Up to 16 weeks of paid parental leave, and a flexible schedule upon your return to help you make the most of those special moments
- Learning and development: In-house management development classes, guest speaker lunch and learns, and select conferences help keep talent sharp
- Flexible work hours and PTO: Enjoy the benefits of a flexible time off policy, flexible work hours, and paid parental leave
- Global offices: Work across the globe in the cities that we love: Raleigh, San Francisco, New York, Herzliya, Tokyo, Sydney, London, and Sheffield
Company HQ
Downtown, Raleigh, NC
Leadership
Todd Olson
(CEO)Todd studied at Carnegie Mellon before spending 7 years as an MBNA Developer and co-founding Cerebellum. After 5 years, they served as VP of Product Development at TogetherSoft and worked at Borland and 6th Sense Software. They left their role of 4 years at Rally Software Development to found Pendo.io in January 2014.
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