Chief of Staff, ResortPass
$150-200k
5 days a week in office
Day access to luxury hotel amenities
Be an early applicant
Day access to luxury hotel amenities
101-200 employees
Be an early applicant
$150-200k
5 days a week in office
101-200 employees
Company mission
To create a healthier, happier world by encouraging more daycations.
Role
Who you are
- The ideal candidate is a process-oriented, highly organized leader who can manage multiple priorities and execute initiatives alongside several executives with minimal guidance
- You should be an exceptional communicator, comfortable balancing strategic thinking with hands-on execution, and eager to collaborate across all departments to keep the organization moving forward efficiently and effectively
- We encourage candidates to apply even if they don't have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn't quite right, we want to meet you!
- 2+ years in an operator and/or strategy role working closely with executives/C-suite
- 6+ years total experience in one or more of: management consulting, investment banking, and/or business operations at a fast-growing tech startup
- High EQ with the ability to adapt communication styles; adept at building, maintaining, and nurturing relationships across executives and investors
- Proven track record organizing and coordinating across multiple teams/departments
- Strong project management experience working cross-functionally
- Experience with revenue operations and budget management
- Proficient in data analysis
- You're a good person. While building a startup is hard, being a good person is not. We're building a team you'd genuinely look forward to working with every day. While we offer incredible experiences to our guests, it is just as important to us to foster an incredible culture for our employees
What the job involves
- We're looking for someone who's deeply passionate about leveraging hospitality technology to redefine what it means to be a guest
- As Chief of Staff, you'll report directly to the CEO and play a key role in helping the organization evolve from its current stage to the next phase of scale. You'll drive operational efficiency, streamline communication, and ensure alignment across teams to support our next phase of growth
- This role will be in person at our energetic NYC headquarters 5 days a week
- Establish company-wide metrics/KPIs to drive alignment and clear objectives
- Own investor relations: maintain reporting cadence, communications, and community-building with existing and prospective investors
- Partner with executives to digitize/systematize processes, reducing manual work and improving scalability
- Partner with the CEO to manage the P&L: support disciplined capital allocation and identify levers to increase profitability
- Lead strategic initiatives that deepen product value for guests and hotel partners
- Oversee strategic initiatives end-to-end from scoping through execution while guiding senior leadership
- Build analytics and dashboards that provide real-time visibility into day-to-day operations
- Partner with HR/People on hiring plans and employee matters
- Review, design, and implement organizational structure improvements to close skill and knowledge gaps
- Serve as the point person for company-wide inquiries; develop action plans and drive project management and communications
- Support executive leadership with decision-making, program management, and implementation
- Plan and run executive meetings, offsites, and board meetings
Our take
Luxury hotels and resorts are often regarded as havens for the rich and famous, being reserved exclusively for guests who are willing to pay top dollar to stay overnight. However, ResortPass is changing this narrative, by building a day-pass marketplace for establishments that want to bring in guests to utilize their amenities throughout the day.
The demand for local experiences has soared in the past few years and ResortPass is taking advantage of these growing requests. ResortPass offers over 2,000 leading hotels and resorts for guests to choose from, including the Ritz Carlton, Four Seasons and Sheraton. While some may argue ResortPass is removing the exclusivity for overnight guests, its business model is to monetize underutilized inventory and work alongside hotels to drive usage of these amenities.
ResortPass offers a distinct way for both tourists and residents to enjoy the facilities of upscale hotels and resorts. With endorsements from well-known personalities such as Jessica Alba and Gwyneth Paltrow, the company is a testament to the increasing favorability of the sharing economy and the demand for exclusive travel encounters.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2022
$26m
SERIES B
Aug 2019
$8.7m
SERIES A
Total funding: $37.4m
Company benefits
- ResortPass Credit: We practice what we preach – employees get annual ResortPass credits to enjoy daycations!
- Company Equity: We believe in the work we do and take pride in having a real stake in our shared success.
- Unlimited PTO: We offer a flexible PTO policy, so that you can take time off when you need it and come back rested and recharged.
- Holistic Benefits: We offer benefits to support your whole self—including health insurance, commuter perks, paid parental leave, and more.
Company HQ
Civic Center, New York, NY
Leadership
Amanda Szabo
(Founder)Previously founded the online booking platform for weddings and events, Weddlock and co-founded the travel booking website TravelShack.
Michael Wolf
(CEO)Previously President and Advisor at Supernatural, COO at Talent Hack and Global Head of Operations at ClassPass.
Salary benchmarks
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