Senior Account Manager, Fetch
QSR
$108-144k
OTE
+ Equity
Mobile shopping and rewards platform
Job no longer available
Mobile shopping and rewards platform
1001+ employees
Job no longer available
$108-144k
OTE
+ Equity
1001+ employees
Company mission
To empower consumers to live rewarded and help brands create lifelong customers through the power of Fetch Points.
Role
Who you are
- To be a successful Senior Account Manager, QSR at Fetch, the individual will demonstrate an interest in driving revenue, meeting with existing clients virtually or in person, expanding relationships, and providing value to Fetch's brand partners
- A successful track record of exceeding quotas and driving renewal/upsell revenue for Enterprise accounts, ideally QSR
- 6+ years of sales-driven account management experience
- Prior work experience involving B2B sales account management within Ad Sales, Tech, Digital Media, Consumer Insights, consulting, or other relevant industries
- Knowledge of consumer insights and marketing terminology
- Experience consolidating complex data into data-informed stories for partners and colleagues; Utilize tools such as PowerPoint and Google Slides
- Experience with advanced Excel. Managing and synthesizing large data sets, managing advanced functions such as filters, formulas, pivot tables, etc
- Possess strong negotiation skills and agility in objection handling, rejection, and managing ambiguity
- Experience with Salesforce functions and dashboards
- Exceptional written email communication skills to manage and operationalize large-scale projects across multiple teams and stakeholders
- Able to travel when necessary for sales meetings, client presentations, etc
- Comfortable with autonomy, resourcefulness, and flexibility in a fast-paced environment
What the job involves
- The next step in evolving our shopper journey will be hiring a Senior Account Manager, QSR on our Sales Team
- In this role, you'll report to the Senior Director of Industry on our Enterprise QSR vertical
- Retain and expand Fetch partners
- Develop and maintain strong relationships with existing clients, particularly sales and marketing leaders and C-suite executives. We’re not a product or a vendor, we’re a partner
- Approximately 50% of your role will be client-facing, ensuring that deliverables (including offers, communications, and analytics) meet partners’ needs and requests
- Prepare materials for (and often attend) quarterly business reviews and other key partner touchpoints in a manner that continuously improves the relationship between Fetch and brand partners
- Ensure partners have regular access to data and reporting to optimize Fetch’s share of partner budget and increase partner spending in a valuable way, driving value for our brand partners, which ultimately reduces churn
- Develop your influence skills; you’ll engage partners with the value Fetch brings, strategy, and vision
- Maintain a thorough, up-to-date familiarity and understanding with Fetch’s products and strategies that impact partner relationships; this includes clubs, marketing and communications, and more creative bespoke offerings reflective of the partner’s desires
- Maintain cross-functional collaboration and communications within and outside of Sales, including marketing, tech, product, and design
- Promote teamwork and communication on our Sales team; we’re all owners of Fetch, so a win for one is a win for all
- In tandem with your Team Lead, and autonomously as you start to build out your experience here, work closely with senior members of the team, along with implementation and ATSO to ensure Special Offers are likely to achieve partner objectives
- Leverage data from internal partners to show our partners the value behind additional offer opportunities
- Partner with our internal B2B marketing team on client communications highlighting Fetch’s value and solutions
- Demonstrate a solid and developing understanding of marketing budget and allocation for key accounts
Our take
Leading mobile shopping and loyalty platform Fetch has seen explosive success in recent years. Its concept is simple: users receive spendable points in exchange for scans of their shopping receipts.
The app has tens of millions of daily active users with even more downloads, and has seen impressive growth, having now reached 'unicorn' status twice over. This should come as no surprise. Brand reinforcement is crucial to customer retention and acquisition - but it is harder than ever, with the fragmentation of choice on the market and the declining efficacy of marketing. So material loyalty benefits are likely to prove a crucial tool in creating and leveraging a strong customer base.
Whilst Fetch faces competition from similar receipt-scan rewards platforms like ReceiptPal and Ibotta, it grew into a profitable company in late 2023. And its using its most recent Morgan Stanley-backed funding to aggressively add brand partners at a competitive pace and onboard staff at a level that promises strong continued growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Apr 2022
$120m
SERIES E
Mar 2021
$210m
SERIES D
Total funding: $456.6m
Company benefits
- Equity: Hop on the rocketship and have your own stake in Fetch's success with generous equity.
- 401k Match: Fetch matches 100% of the first 4% of your 401(k) contribution.
- People Benefits: Enjoy a competitive suite of ebenfits to promote health for you and your family,. Medical, Dental, and Vision insurance. Flexible Spending Accounts & Health Savings Account, with automatic employer HSA contributions per pay period. Family forming benefit with $10k lifetime stipend.
- Pet Benefits: We know your furry friends are family, too. Pet insurance is fully covered for your first pet.
- Continuing Education: Fetch provides $10,000+/year in education reimbursement support for job-related courses or programs.
- Flexible Paid Time Off: At Fetch, you'll plan your time off as you see fit with our flexible PTO policy. On top of our flexible PTO, Fetch observes 9 paid holidays as well as a year-end-week-long break.
- Robust Leave Policies: Fetch offers generous leave time for health and personal needs, including 20 weeks of parental leave for primary caregivers and 14 weeks for secondary caregivers + $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Experience our beautiful work spaces, or get things done from the comfort of your couch. Choose what's best for each day.
Leadership
Wes Schroll
(Co-Founder & CEO)Co-founded Fetch while an undergrad at UW-Madison and grew the company into the nation's No. 1 rewards app, connecting millions of consumers with their favorite brands.
Tyler Kennedy
(Co-Founder & SVP of Operations)Studied Business Administration at the University of Wisconsin-Madison. Founded his first company, Baker's Marine Services, a yacht detailing company, when they were only fourteen.
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