Senior IT Engineer, SpotHero

$74.8-93.5k

+ Discretionary bonus & Leading total rewards package including stock options

macOS

Windows

Slack

Zoom

Google Workspace

Mid and Senior level

Chicago

More information about location

1-2 days a week in office

Off-street parking marketplace

Open for applications

Off-street parking marketplace

201-500 employees

B2CMarketplaceCars

Open for applications

$74.8-93.5k

+ Discretionary bonus & Leading total rewards package including stock options

macOS

Windows

Slack

Zoom

Google Workspace

Mid and Senior level

Chicago

More information about location

1-2 days a week in office

201-500 employees

B2CMarketplaceCars

Company mission

To simplify finding and booking off-street parking for stress-free travel experiences.

Job

Company

Role

Who you are

Bachelor's degree or equivalent with 4+ years experience in systems administration or IT support
Primary expertise in macOS with solid proficiency in Windows
Ability to write scripts for automating IT tasks
Strong understanding of IT security concepts and has proven experience with deploying endpoint security best practices
Advanced knowledge of Google Workspace, Slack, Zoom
Experienced in administering SSO and configuring SAML and OIDC applications with an identity provider
Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, routers, switches in corporate offices
Experience driving RBAC implementation across IT systems
Communicating complex IT concepts clearly and effectively to non-technical users

What the job involves

Coordinate and facilitate new hire IT onboarding and off-boarding including equipment provisioning and IT security orientation
Own the IT user account and hardware inventory lifecycle
Resolve IT issues reported by employees with a focus to educate and discover self-service opportunities
Provide in-person IT support in our Chicago office for video conferencing & AV equipment, office technology, and WiFi
Define and thoroughly document endpoint security policies and procedures
Utilize mobile device management tools to enforce security baselines on our fleet of corporate devices
Configure, test, maintain and upgrade company IT network services and SaaS (software-as-a-service) applications in our SSO (single sign-on) provider
Partner with the Security team to maintain device security compliance and reliable connectivity
Monitor corporate office network performance and security while recommending improvements
Research, evaluate and make proposals on new technology and support methods

Our take

Finding a parking spot is an ever-increasing challenge, that is being solved by SpotHero, a platform which helps people find and book off-road parking across Canada and the US.

SpotHero is evolving with current trends by offering car-sharing and commercial fleet options, alongside partnering with Android Auto to increase its reservations and joining up with the navigation app Waze. It offers services to corporations too, and brings standardization to the otherwise fragmented and often confusing parking industry.

As the only independent off-street parking marketplace in North America, SpotHero has established a robust infrastructure and is expanding its services and coverage. Part of this is in its recent partnership with Google, to integrate marketing reservations into Google Maps. This, along with its existing partnerships with platforms like Apple Maps, puts SpotHero in an exciting spot going forward.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

5% employee growth in 12 months

Glassdoor (4.3)

Trustpilot (4)

Company

Funding (last 2 of 8 rounds)

Sep 2025

$2.5m

LATE VC

Aug 2019

$50m

SERIES D

Total funding: $120.1m

Company benefits

Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited potential for growth
Flexible PTO policy and great work/life balance – We value and support each individual team member
Annual parking stipend – we help people park!
The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere
Up to 95% of Medical Premiums, 50% of Dental & Vision Premiums, company-sponsored Life Insurance, 401K, and generous parental leave

Company HQ

Chicago Loop, Chicago, IL

Leadership

Mark Lawrence

(Co-Founder & CEO)

Having studied Finance and Spanish at Bradley University, they spent 2 years as a Financial Analyst at Bank of America, before leaving in July 2010. That October, they founded SpotHero as CEO.

Larry Kiss

(Co-Founder & Chief Architect Officer)

Having started their career at Advanced Micro Devices, they then worked at Motorola for 3 years and also as a Freelance Developer. They co-founded SpotHero with Mark, before co-founding iNotary in March 2011, where they worked as CTO for a year.

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