People Operations Partner, Cohere Health
Benefits & LOA
$70-80k
+ Bonus
More information about location
Simplifying healthcare for patients and their doctors
Job no longer available
Simplifying healthcare for patients and their doctors
501-1000 employees
Job no longer available
$70-80k
+ Bonus
More information about location
501-1000 employees
Company mission
To make the healthcare journey better for everyone.
Role
Who you are
- The ideal candidate for this role will have a wide range of HR Generalist experience but a particular focus in managing leaves of absence within the organization
- This individual will have a strong background assisting employees across the United States with questions and communication around leaves of absence and managing the documentation between the business, the employee, and our 3rd party leave administrator
- 4+ years of experience as an HR Generalist or Coordinator, with increasing responsibility, required
- 2+ years of experience with leave of Absence administration/coordination, required
- Experience working with ADA Accommodations
- Experience working with a non-exempt population, preferred
- Familiarity with ADP Workforce Now or other HRIS systems, required
- Experience with Monday.com for managing workflows is a plus
- Excellent communication and collaboration skills
- Ability to have difficult conversations with employees and managers
- Ability to maintain high level of confidentiality
- Exposure to creating presentations and trainings on leave policies and procedures
- Must be highly organized and motivated; detail-oriented, and capable of meeting deadlines with limited oversight
- Problem solver who has experience working in a fast-paced environment and ability to context switch quickly to meet changing priorities
- As a remote first company, ability to work remotely in an appropriate environment and to have your camera on for most meetings
What the job involves
- We’re seeking a motivated, detail oriented, HR Generalist/People Operations Partner to join the People Operations team
- You’ll have the opportunity to work with and make your mark with a dynamic, energetic team that values ideas, thinking outside the box, and working hard to build the best foundation we can for People Operations
- This role has a unique ability to come on during a period of high growth and help shape the experience for our employees as well as working to enhance our leave practices and policies
- In addition to this important focus area, this individual will partner with the People Operations Team to support this high growth organization across all facets of HR Operations
- As part of the People Operations Team you will work in broad strokes in many areas of HR, with a core focus on benefits & leaves of absence
- Partner internally and with our brokers on benefits, including annual renewals and Open Enrollment
- Review and approve benefit enrollments and assist employees with questions and guidance on benefit offerings
- Champion our wellness programs and initiatives including communication and internal marketing
- Ensure benefit file feeds are running and partner with resources when there are errors
- Answer questions on benefits and help troubleshoot system issues
- Partner with our 3rd party leave administrator on system set-up and leave eligibility
- Review leave letters and update leave tracking - coordinating with employees and managers
- Communicate with employees requiring a leave of absence and answer questions on appropriate leave options and eligibility requirements
- Advise employees on leave policies and present policy information
- Help create and deliver leave training to our employees and supervisors
- Develop and train managers on relevant LOA related topics to enhance their understanding and adherence of the appropriate policies, processes and laws
- Interpret and stay up-to-date on leave policies and programs across all US States
- Partner with payroll on updating leaves in our HRIS and coordinating employee compensation during their leave
- Work with employees going out on leave to determine state benefits, internal benefits and create calendars for payment
- Work closely with People Business Partners on ADA accommodations and communication to managers
- Partner with the People Operations team to triage the ticketing system for HR questions and ensure employees are being responded to in a timely manner
- Manage HRIS including any changes to structure and keep up-to-date on system updates and new functionality
- Maintain and organize employee files
- Support the team across a wide range of people operations activities
Our take
Every year, billions of dollars are wasted in healthcare through overtreatment, failure of care coordination, and administrative complexity. Cohere Health blames this on the prior authorization process, a time-consuming manual system that the company aims to modernize with its CohereNext platform.
Cohere Health's platform automates the authorization process to help avoid care delays and friction between parties, while also providing analytics to identify the most suitable physicians and care paths for the patient. While there are a host of other solutions that also automate these tasks, Cohere claims to stand out by improving the whole patient journey, rather than just automating an administrative transaction.
Through partnerships with organizations like Humana and the American Academy of Orthopaedic Surgeons, Cohere Health serves millions of members and thousands of physicians. By securing impressive funding, the company has been able to scale beyond its pandemic-era initial success, to be recognized as a top player in the space. Its latest release is "Cohere Unify", an end-to-end solution for administrative efficiency that is driven by advanced analytics and AI/ML algorithms.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Feb 2024
$50m
LATE VC
Apr 2021
$36m
SERIES B
Total funding: $106m
Company benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life & Disability Insurance
- Flexible Time Off & Holidays
- 401(K) Retirement Plan with Employer Match Program
- Wellness Coach App
- Parental Leave
- Learning & Development Opportunities
Company values
- Purpose drives performance: We’re passionate about bringing together the science, technology, and expertise to better guide outcomes and experiences for patients.
- Rethink the status quo: We’re committed to simplifying healthcare, breaking down silos, and building a more efficient collaborative process for patients, physicians, and health plans.
- Embrace humility: We learn with intent, we ask questions, we adapt and recognize that the way forward is rarely a straight path. As innovators, we welcome ambiguity and thrive in uncertainty.
- Connect, collaborate, cohere: It’s not just our name, it’s how we work – we respect and trust the insights, intelligence, and thoughtfulness of those we work with..
Company HQ
West End, Boston, MA
Articles
Leadership
Siva Namasivayam
(CEO)Worked as a Software Engineer for Intel before working at Fidelity and spending 4 years as a Gartner Director of Consulting. They were CEO of SCIO Health Analytics before co-founding Cohere Health.
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