Developer Experience Engineer, Recall
$150-180k
Plus 0.08% - 0.25% equity
Universal API for meeting bots
Open for applications
Universal API for meeting bots
1-20 employees
Open for applications
$150-180k
Plus 0.08% - 0.25% equity
1-20 employees
Company mission
To provide a simple API to a problem that typically takes our customers more than a year to build in house.
Role
Who you are
- Deep customer empathy, including the desire to help people and solve their problems
- Strong ability to communicate complex technical topics in a simple and understandable way
- 2-3 years of software development experience
- You want to work hard. As the 10th founding member of the team, there is a lot of work that needs to be done
- Self-starter who finds excitement in building a function from scratch
- Passionate about being a founding startup member
- Feels fulfillment in helping others
- Not afraid to do things that have never been done before
- Enjoys speaking with customers
- Raw hours make a difference
- Working too many hours doesn't guarantee success, but working too few leads to failure. We expect everyone to put in their best effort every day, but we generally don't expect you to work late evenings or on weekends. We are careful to avoid burnout, but we also don't want to sugarcoat the fact that raw hours can make a huge difference in a startup
- Customer obsession
- We would be nothing without our customers, and we believe being obsessed about our customers is a competitive advantage. Every single member of the team at Recall responds to customers, helps them debug issues, and deeply understands our customer's goals, even outside of Recall. The easiest way to obsess over our customers is to genuinely care about as humans, which naturally turns into the desire to want to help them
What the job involves
- This is a generalist role that is both technical and customer facing
- You'll own the entire developer experience function. This means doing absolutely everything to do with developer experience, including:
- Developer Success: You'll be in all 200+ customer Slack channels as the frontline to help answer their questions and solve their problems. You'll give them advice on best practices for integrating with our API
- Technical Writing: You'll develop high-quality sample code, documentation, and technical demos to improve the developer experience
- Product: You'll chat with our customers to deeply understand what they need. You'll advocate for them by communicating their feedback to the rest of the team. You'll be the person we lean on when we build out self-serve developer flows
- Coding: You'll ship improvements to our API and be hands-on in improving the developer-facing parts of our product
- And Other Things: Rarely, you may need to join sales calls as a technical resource, contribute to a technical marketing blog post, etc. You'll have full agency to add new tools and processes as needed to improve all aspects of developer experience
- Most of the developer experience work will be post-sales. This means that at the moment, this role doesn't involve speaking at tech conferences or writing a ton of marketing content
- What It Will Be Like
- Huge impact. You'll have a major role in building a culture centered around customer empathy. You get to build the foundations of the company and developer experience
- No bureaucracy. You’ll own and drive every initiative you work on from start to finish. We fully trust you
- Massive growth opportunities. And not just on the technical side. Anything you want to learn about the business we’ll teach you
Our take
Recall.ai provides a universal API for meeting bots across platforms like Zoom and Microsoft Teams. This API enables companies to capture and process data from virtual meetings, facilitating the development of AI-powered tools such as sales coaching bots and automated meeting note-takers.
What sets Recall.ai apart is its ability to streamline a complex integration process, typically requiring extensive time and resources, into a simple, scalable solution. This infrastructure is comparable to cloud computing services, offering a foundational layer upon which other companies can build their AI-driven products.
Recall.ai has achieved significant success, evidenced by exceptional growth in and an impressive annual recurring revenue. With backing from Y Combinator and a strong Series A funding round, the company plans to expand its team and enhance its integrations, positioning itself at the forefront of the AI and remote work transformation.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (2 rounds)
May 2024
$10m
SERIES A
Dec 2022
$2.7m
SEED
Total funding: $12.7m
Company benefits
- 100% covered, top-of-the-line health insurance, dental, and vision
- Computer and workspace enhancements
- Unlimited PTO
- Quarterly company off-sites with the team and explore exciting destinations around the world
- Opportunity to play a critical role in building the foundations of the company and GTM culture
Company HQ
The Castro, San Francisco, CA
Articles
Leadership
David Gu
(Co-founder & CEO)Also Co-founder and CEO for Perfect Recall (W20) and prior to this worked as a Software Engineer at Wish.
Amanda Zhu
(Co-founder)Also Co-Founded Perfect Recall (W20), before this worked as a Software Engineer at Edisoft.
Salary benchmarks
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