Senior Compliance Specialist, Spring Health

• What we expect from you:
• Bachelor’s degree plus 5+ years of experience in a compliance focused role
• You MUST have substantial ISO 27001 experience with in-depth knowledge of ISO 27001 standards management and implementation
• Emerging ISO 42001, NIST AI RMF or any other AI compliance experience
• Experience with other common security frameworks and regulations such as SOC2, HIPAA, GDPR, HITRUST and SOX
• Demonstrated understanding of emerging information security trends, including changes to security frameworks and regulatory requirements
• Self-starter, organized, efficient, and proactive
• Strong communication and cross organization collaboration skills

Desirable

• Reporting to the Manager, IT & Compliance, the Senior Compliance Specialist will assist with all matters relating to Information Security compliance including SOC 2 Type II, HITRUST, Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), ISO 27001, ISO 42001 and ITGC-SOX
• Develop, execute and ensure adherence to existing and planned compliance programs : Existing : SOC2 / HITRUST / HIPAA and GDPR Compliance; Planned: ISO 27001 / ITGC SOX / FedRAMP etc
• Expedite AI adoption with the implementation of required AI compliance programs such as ISO 42001, NIST AI RMF
• Lead and manage annual assessment and audit related works (assessment planning, internal assessments, actual assessment interviews, evidence requests coordination, remediation coordination etc.) with external (external assessors other certification authorities) and internal stakeholders (organization wide engineering teams)
• Provide timely updates and escalations to leadership
• Use, manage and maintain the GRC tool for effective compliance initiatives and activities
• Perform internal information security risk assessments, document control deficiencies, and develop recommendations for improvement
• Develop required plans, policies, procedures and SOPs to support compliance assessments and build better security posture for Spring Health
• Conduct continuous monitor activities by regularly - documenting updates to artifacts, risk management, access reviews etc
• Think out of the box and develop solutions to bring more automation and efficiency
• Supporting the IT Compliance team with the following responsibilities, but not limited to:
• Conduct Gap Assessments, develop remediation plans in coordination with required stakeholders
• Support Remediation Tracking and Implementation
• Execution of Supply Chain and Third Party Vendor Management Program
• Support Customer Assurance Program - support customer calls, responding to customer questionnaires etc
• Evolve, execute and delivery of information security and privacy awareness training and other role based trainings programs to build security aware organizational culture
• What success looks like in this role:
• ISO 27001 / 42001 Planning and Execution
• Maintain and ensure security audit compliance in accordance with HITRUST and SOC 2
• Ensure achievement of team KPIs around regulatory compliance and process improvements
• What to expect working here:
• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows
• And…
• You get to be surrounded by some of the brightest minds in the field
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, & humility from leadership
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
• You will become more resourceful and resilient
• You get to be part of a winning team that opens doors in the future