Channel Account Management Lead, Zoom
Benelux, Nordics, RSA
Work platform for human connection
Open for applications
Work platform for human connection
1001+ employees
Open for applications
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- Possess extensive experience in channel leader roles within software/SaaS vendors, with a significant emphasis on UCaaS & CCaaS
- Have a well-versed background in SaaS environments
- Demonstrate a proven history of leading great teams that thrive in channel sales
- Have extensive collaboration skills, both internally and externally
What the job involves
- The Zoom sales team is a dynamic force driving the company's success
- With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide
- Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration
- Spearheading business planning, demand creation, pipeline growth, and sales execution across channel partners
- Managing Channel Account Managers across the region
- Empowering the team in crafting robust partner business plans, fostering mutual accountability
- Orchestrating internal and external sales and technical enablement with cross-functional teams
- Collaborating with marketing to amplify awareness, drive demand, and cultivate pipelines within your ecosystem
- Tracking sales pipeline, deal registration, and bookings against KPIs
- Devising and executing strategies in tandem with Channel and Direct Sales leadership
- Supporting Zoom sales teams in effectively managing complex partner-led sales engagements
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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