Compliance Operations Lead, Shakepay
+ Stock Options
Platform to buy and earn Bitcoin
Job no longer available
Platform to buy and earn Bitcoin
21-100 employees
Job no longer available
+ Stock Options
21-100 employees
Company mission
To usher in the Bitcoin Golden Age.
Role
Who you are
- 5+ years of experience in AML operations, compliance, or fraud prevention within financial services, with a strong preference for experience in crypto companies, money service businesses, or fintech
- 2+ years of managerial experience leading AML or fraud operations teams
- Strong understanding of AML compliance regulations and best practices
- Ability to leverage technology and data analytics to optimize AML operations and improve decision-making
- Experience in workload forecasting and capacity planning
- Proven ability to collaborate cross-functionally and influence stakeholders at all levels
- Strong analytical and problem-solving skills with attention to detail
- Excellent verbal and written communication skills
- Ability to work in a fast-paced, rapidly changing environment with a startup mentality
- Fluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians
Desirable
- Certified Anti-Money Laundering Specialist (CAMS) certification
- Experience with Chainalysis and Chainalysis Reactor Certification
- Proficiency in data analysis tools such as Google sheets, SQL and Python
What the job involves
- As the AML Operations Lead, you will oversee the Anti-Money Laundering (AML) operations team, ensuring that workflows are efficient, compliant, and aligned with business objectives
- You will be responsible for managing incoming and backlog work, forecasting operational workload based on rule changes, and collaborating with the Chief Anti-Money Laundering Officer (CAMLO) to find a balanced approach to AML rules and workflows
- Additionally, you will present key updates and insights to leadership, assess team capacity, and continuously drive process improvements
- Lead and develop a high-performing AML operations team, fostering growth and continuous learning
- Maintain oversight of incoming workload and backlog, ensuring efficient prioritization and resolution
- Provide accurate workload forecasts when implementing or modifying AML rules and workflows
- Collaborate with the CAMLO and key stakeholders to balance compliance requirements with operational efficiency
- Assess team capacity and allocate resources effectively to meet service level agreements (SLAs)
- Continuously improve AML operational processes to enhance effectiveness and efficiency
- Oversee escalations related to AML investigations and high-risk accounts, ensuring compliance with regulatory requirements
- Report on key performance indicators (KPIs) related to AML program health and operational performance
- Work closely with fraud prevention, compliance, and customer support teams to streamline workflows and improve the customer experience
- Champion automation initiatives to improve operational efficiency and reduce manual effort where possible
Our take
Shakepay is a major platform in Canada for buying and trading Bitcoin, boasting a user base exceeding 1M amid the ongoing surge in cryptocurrency adoption.
In navigating the dynamic digital economy, Shakeypay must balance agility with maintaining trust among both seasoned crypto users and newcomers. The company's strategic decision to focus on Bitcoin and Ethereum, complemented by initiatives like the Shakepay rewards card, reflects its commitment to simplicity and accessibility in a complex market landscape.
Shakepay is focused on enhancing its user-friendly cryptocurrency interface to sustain growth. Recent engagement with regulators highlights its commitment to safe digital asset transactions. Following a data breach, Shakepay swiftly implemented security measures and offers free credit monitoring, reinforcing its dedication to customer data security. As it innovates and expands, Shakepay remains dedicated to advancing Bitcoin and cryptocurrency adoption.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-25% employee growth in 12 months
Company
Funding (2 rounds)
Jan 2022
$32.2m
SERIES A
Feb 2018
$0.8m
SEED
Total funding: $33m
Company benefits
- Equity benefits: We believe everyone at Shakepay should benefit from building a generational company, so every shaker owns stock options
- Get paid in bitcoin: You can choose to take a percentage of your salary in bitcoin. Whether you opt for some or none, the choice to be paid in the hardest, soundest money the world has ever known is yours
- Remote friendly: With a flexible schedule, you can work on your own time, from home or anywhere. And if you're close by, you’re welcome to work in our Montreal or Toronto offices whenever you want. Being a remote-first company is awesome, but there’s value in spending time with your teammates and deepening these bonds. So, each shaker is entitled to 15 days of travel and accommodation to any Canadian city each year, covered by Shakepay
- Generous vacation: Time off is essential, and we highly encourage it. We trust you to take as much as you need, when you need it. Every team member is expected to take at least 20 days of vacation each year. To help make sure you do, after taking 20 days, shakers receive a $1,000 bonus to put towards their next vacation
- Insurance coverage: We offer health, dental, paramedical, disability, life, and travel coverage so you're always at your best. On top of our insurance coverage, all shakers also get access to a health and wellness spending account
- Personal development: It's a marathon, not a sprint. We're here to help you define and hit your personal career goals so that you can get where you want to be. To support our team, every shaker gets a $2,000 yearly budget to spend on learning and development
- Working from home: Working from home should be comfortable. Every shaker gets $1,200 to spruce up their home office and a monthly stipend for home and internet expenses
- Self-sovereignty: The path to self-sovereignty means being in full control of your coins. We offer a budget for shakers to get a self-hosted wallet and to build a self-hosted node
Company HQ
Old Montreal, Montreal, QC
Leadership
Jean Amiouny
(CEO)Previously worked as a Business Analyst at Booz & Company, before moving on to co-found White Payments - which was subsequently acquired by Payfort.
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