Staff Technical Writer, Postman
$175-220k
Plus a competitive equity package
3+ days a week in office
Collaboration platform for API development
Be an early applicant
Collaboration platform for API development
1001+ employees
Be an early applicant
$175-220k
Plus a competitive equity package
3+ days a week in office
1001+ employees
Company mission
To simplify each step of building an API and streamline collaboration to help create better APIs—faster.
Role
Who you are
- Problem solver—you take a broad view of the role your docs work plays within the organization and are comfortable with shifting priorities
- Strong communicator—you’re experienced in writing technical material, and your communication skills carry over into the way you engage with teammates
- Self-directed learner—you can pick up tech skills with minimum support and have a curiosity about learning development workflows and practices
- Experience using and documenting SaaS products. Documenting AI products is a plus
- Nice skills to have include experience with the Docs as Code/Docs like Code approach to documentation, writing Markdown-based content, working in an Agile environment, and using source control systems, especially Git
- Minimum Bachelor’s degree plus 8+ years of technical writing
What the job involves
- Would you like to write technical documentation that helps people use Postman to design, build, and test API projects
- We are currently looking to expand our docs team with a Staff Technical Writer who can document Postman’s new and exciting AI features and lead tactical projects to help our team succeed in delivering top-tier docs to Postman users
- Check out the Postman Docs to see the kind of content you’ll be working on
- This is a hybrid role that includes both authoring documentation for our latest new AI features and
- Over 40 million people use Postman, not to mention over 500,000 organizations around the world
- We are in need of a Staff Technical Writer who can help deliver reference and learning material to our extremely broad user base
- Postman is used by everyone from experienced software engineers to people with no technical experience at all
- If supporting this variety of learners sounds like the kind of challenge you’d like to tackle, apply to join us!
- Own the docs for your dedicated feature set—you’ll be responsible for documenting a specific area of the Postman product and will drive all docs efforts around it
- Plan documentation in conjunction with product release cycles—you’ll work with engineers and product managers to learn about a feature from specifications, user research, and most importantly through your own hands-on experimentation with the product
- Assist in management of day-to-day operations of the technical writing team, including doc releases, feature scheduling, Jira tracking, release notes, style guide maintenance, and editorial reviews
- Deliver high-quality, accurate documentation that acts as an effective learning resource, aligns with content strategy guidelines, and represents the Postman product to community and customers
- Liaise with stakeholders across the company to establish and address docs needs
Our take
Postman is a SaaS collaboration platform designed to streamline API development teams. APIs serve as the backbone for communication and data sharing across numerous applications, playing a pivotal role in today's device-centric landscape. The platform offers tools for testing, version control, and documentation, ensuring the efficient production of APIs.
Initially founded in Bangalore, Postman has since relocated its headquarters to San Francisco. With a prestigious clientele including X, Shopify, and Intuit, the platform boasts over 15M developers worldwide. Postman actively engages with the API developer community through various initiatives, such as hosting hackathons with enticing cash prizes.
The growing reliance on APIs to fuel digital transformation, compounded by the widespread shift to remote work and digitalization, underscores their critical importance. Moreover, the sensitive nature of APIs, given the data they transmit and the potential security risks, accentuates the need for robust development practices. Hence, Postman has thrived as companies seek to develop secure APIs efficiently to meet evolving demands.
Steph
Company Specialist at Welcome to the Jungle
Insights
51% employee growth in 12 months
Company
Company benefits
- Health care: Based on where you're located and the plans available there, you can have up to 100% of your and your family's premium costs covered by Postman, or receive a generous monthly allowance to supplement existing medical coverage
- Unlimited PTO: All full-time Postman employees have unlimited paid time off (PTO). We strongly encourage everyone to exercise this benefit to ensure that personal and work lives remain well-balanced, healthy, and fully charged. Your body, mind, spirit, and loved ones will appreciate it!
- Supporting healthy meals: We want to ensure you eat healthy each day. It's why we provide a taxable monthly stipend so that you can be nourished throughout the week
- Play well, be well: We're serious about your wellness. Whether it's a boxing club membership, hula classes, or a longboard, we're here to cheer you on to get out and get moving. We'll reimburse you for activities and items that bring you joy through our wellness and fitness program
- A room with a view: We want you set up for success! To help make your home office comfortable, we'll provide a one-time reimbursement for your office set-up and headphones. Internet and phone costs are also reimbursable on a monthly basis
- Career development: We support your career development by providing access to unlimited courses on Udemy and a book allowance. Enhance and uplevel your skills, and even learn something completely new!
Company HQ
Financial District, San Francisco, CA
Leadership
Abhinav Asthana
(CEO)They began their career as CTO of BITS360, which they co-founded in 2007, before co-founding Grayscale Design and TeliportMe. They used this entrepreneurial experience to co-found Postman in October 2014, aiming to simplify API development.
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