Senior Deal Desk Manager, Netradyne

• The ideal candidate will be comfortable operating in a high-growth, fast-paced environment and possess a blend of interpersonal and analytical skills to influence cross-functional teams
• Bachelor’s degree in business, Finance, STEM, or a related field
• Minimum 5 years of experience in a Deal Desk, Revenue Operations, or Sales Operations role within a technology or SaaS company
• Minimum 3 years of hands-on experience working with Salesforce and Salesforce CPQ
• Proven track record in managing complex deals and managing pricing operations in a B2B environment
• Experience with B2B sales organizations and the ability to understand and navigate complex enterprise sales cycles
• Demonstrated ability to analyze deal economics and structure deals quantitatively
• Experienced in building and managing multiple price books, approval matrices, and discount curves
• Strong understanding of SaaS subscription business and related KPIs

Desirable

• The Sr. Deal Desk Manager is responsible for managing and optimizing the end-to-end deal lifecycle, including pricing, deal structuring, and compliance
• This role ensures the seamless execution of deal processes while aligning with organizational goals, legal requirements, and revenue recognition standards
• The manager will own the deal management processes, drive process improvements, and advise cross-functional teams, including Sales, Customer Success, Finance, and Legal
• Additionally, this role supports strategic initiatives such as business process automation and best-practice enablement for deal management processes
• Reporting to the Sr. Director of Revenue Operations, this position will play a pivotal role in scaling and streamlining global deal operations, ensuring efficiency, and driving business outcomes
• Deal Process Management
• Manage weekly, monthly, and quarterly deal booking and reporting
• Process manage deal processes from structuring and pricing to final approval
• Support sales with advanced deal modeling and pricing
• Address open-ended go-to-market questions and implement measurable solutions
• Pricing and Packaging Strategy
• Develop and refine pricing and packaging strategies to ensure market competitiveness
• Execute initiatives on pricing strategy, deal modeling, and value engineering
• Manage price books to optimize sales cycles and margins
• Process Improvements and Enablement
• Baseline deal desk metrics and processes to improve deal velocity and margins
• Optimize approval workflows to minimize delay while ensuring a proper review cycle
• Work closely with enablement team to identify and drive rapid adoption of best practices across teams
• Advisory and Collaboration
• Act as a trusted advisor to the sales team on deal strategies and compliance
• Build strong partnerships with key stakeholders (e.g., Products, Finance, Legal) to expedite approvals
• Compliance and Legal Coordination
• Ensure adherence to legal and fiscal regulations in partnership with Legal and Accounting
• Enforce compliance with quoting policies, including discounting and non-standard terms
• Oversee non-standard deal requests, ensuring operational and revenue recognition standards
• Technology and Tool Management:
• Partner with Business Systems to build scalable quoting and deal management infrastructure
• Evaluate and recommend relevant technologies that could enhance quote-to-cash cycle and GTM efficiency
• Stay updated with the latest CPQ technologies and automation software
• Serve as SME on product packaging and CPQ
• Training and Enablement:
• Assist in training and providing resources for the sales, marketing, and customer success teams to ensure effective use of tools
• Create process documents, present during meetings, and offer one-on-one sessions as needed