Implementation Consultant, monday.com

$91-118k

The role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies

GraphQL

monday.com

Junior and Mid level

New York

More information about location

3+ days a week in office

A global software company transforming how businesses run

Be an early applicant

A global software company transforming how businesses run

1001+ employees

B2BEnterpriseInternal toolsProductivityOfficeSaaS

Be an early applicant

$91-118k

The role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies

GraphQL

monday.com

Junior and Mid level

New York

More information about location

3+ days a week in office

1001+ employees

B2BEnterpriseInternal toolsProductivityOfficeSaaS

Company mission

To empower organisations of any size to run better, faster, and smarter.

Job

Company

Role

Who you are

2+ years of experience as an implementation consultant, managed services consultant, customer success manager, technical project manager, or other technology consulting role, preferably in a B2B SaaS environment
Experience leading software implementation or managed services projects that required hands-on build and system configuration
Experience with project management, CRM, service desk, and/or collaborative work management software
Strong project management and problem solving skills
Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong customer-facing and presentation skills with the ability to establish credibility with client stakeholders and executives
Ability to clearly articulate technical topics to a non-technical audience
Knowledge of APIs (GraphQL) and other integration tools (make.com) is beneficial
Understanding of AI and its use in streamlining work productivity is a bonus!
Superb written and verbal communication skills
Positive attitude, empathy, and high energy
Ability to take initiative and adapt

What the job involves

Our team is growing and we are looking for an Implementation Consultant to join our Professional Services team
You'll work closely with customers to address their business needs through the design and build of solutions on monday.com
There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers
In this role, you will train, advise and consult with customers to optimize their use of monday.com products during the course of an implementation project or ongoing managed services engagement
You will also be interacting with customers and internal account teams to ensure customer success while planning and managing these projects
Lead implementation projects for monday.com customers, designing and building tailored solutions including configurations, automations, reporting, user management, and other advanced monday.com features and functionality
Build strong relationships with client stakeholders to understand their business needs and ensure successful adoption of monday.com across their organization
Design sophisticated workflows within the monday.com platform to solve complex business cases, partnering with technical resources for migrations and integrations as needed
Act as a project manager for small to medium sized projects by building and executing on project plans that ensure deliverables stay on-time and on-budget
Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
Contribute to department practice development and process improvement initiatives to enhance team effectiveness and client outcomes
Represent the voice of the customer by advocating for their needs and influencing the product development roadmap

Our take

Monday.com is a customisable work OS where teams create and shape workflow apps in minutes to plan, run, and track their processes, projects, and operations for organisations of all sizes. The code-free platform adapts to shifting needs quickly, liberates teams from manual grunt work, and connects teams in a collaborative work space. Ultimately, its agile product suite transforms the way that businesses run and is applicable across many use cases.

The company’s products are gaining increasing popularity with customers seeking ways to manage employees who are increasingly working from home. Within the collaboration tools market, Monday.com hopes to position itself as the ever-powerful and smart go-to place to get an overview of everything that’s happening in teams, with low chat noise and no need for technical knowledge to gain understanding. It's been picked up by over 245,000 companies worldwide, including household brands such as Coca Cola, Hulu and Universal Music Group.

Since going public, Monday's revenue and subscription base have continued to grow despite economic headwinds in the overall tech sector. Long term, the founders believe they can grow the company to a secure No. 1 spot. They plan to do this by capitalising on the growing uptake of remote working and no-code customisation over the next decade.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

13% employee growth in 12 months

Glassdoor (4.4)

Trustpilot (3.1)

Company

Funding (last 2 of 5 rounds)

Jul 2019

$150m

SERIES D

Jul 2018

$50m

SERIES C

Total funding: $234.1m

Company benefits

Equity benefits
Wellness benefits
Pet-friendly office
Work from home opportunities
Health insurance

Company values

Transparency
Impact
Data-driven
Ownership
Inclusivity
Accountability

Company HQ

London

Articles

Revolutionise your workflow: Unleashing the power of monday.com with The CRM Team

The first work platform you'll love to use

Inside monday's AI pivot

Going Upmarket, International and Multi-Product

Monday.com opens European HQ in London

Leadership

Roy Mann

(Co-CEO)

Previously CTO at Wix and two-time former CEO of internet startups.

Eran Zinman

(Co-CEO)

Founded Conduit Mobile, and has extensive software development experience.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 96 more jobs at monday.com