Commercial Assistant, Moonpig
14 Month Fixed Term Contract
+ Bonuses
1-3 days a week in office
Online company for personalised cards, gifts and flowers
Open for applications
Online company for personalised cards, gifts and flowers
501-1000 employees
Open for applications
+ Bonuses
1-3 days a week in office
501-1000 employees
Company mission
To help people connect and create moments that matter.
Role
Who you are
- We’re looking for an ambitious and commercially minded Commercial Assistant to join our Moonpig Commercial team. This is an entry-level opportunity for someone who’s highly organised, detail-focused and excited by e-commerce
- If you’re curious about what drives performance online and want to build your career in a fast-paced retail environment, this could be the perfect place to start
- Strong attention to detail with a high level of accuracy
- Excellent organisational skills with the ability to manage multiple workstreams
- Confident written and verbal communication skills
- Commercial awareness with a genuine interest in e-commerce performance
- Proactive, solutions-focused mindset
- Comfortable working with data and spreadsheets
- Ability to build strong working relationships across Buyers, Marketing, Finance, Supply Chain and Content teams
- Basic Photoshop or image editing capability
- Commercial curiosity and motivation to understand what drives results
- Confidence in taking ownership of tasks from start to finish
- Comfortable working in a fast-paced environment, especially during peak trading periods
- Resilient and adaptable when priorities shift
What the job involves
- You’ll support the full commercial lifecycle — from supplier onboarding and product launch through to onsite trading, campaign execution and supplier investment reporting. It’s a hands-on role with real impact, helping ensure our products launch smoothly, our galleries stay commercially relevant, and our marketing investment is accurately tracked
- Support end-to-end supplier onboarding, ensuring New Line Forms (NLFs) are complete and accurate, and chasing missing information where required
- Liaise with Finance, Legal, Supply Chain and Procurement to ensure smooth supplier activation
- Manage supplier documentation and onboarding trackers
- Create and maintain SKUs across systems
- Ensure accurate pricing, cost prices, barcodes and promotional set-up
- Conduct daily checks on newly published and republished SKUs, including pricing structure validation
- Manage imagery and asset collation
- Coordinate photography and sample management, including ordering, tracking and shoot planning
- Curate onsite galleries to ensure relevance and commercial performance
- Conduct low-CVR gallery reviews and implement edits
- Work closely with Content and Marketing to align trading calendar activity
- Support daily trading execution during peak periods
- Maintain weekly trackers, including price changes, promotional updates and barcode changes
- Support subcategory reporting projects, such as Tableau data ingestion
- Capture campaign activity across site and CRM
- Track funded promotional spend and marketing contributions
- Collate campaign feedback and performance data for supplier presentations
- Maintain rolling brand exposure decks
- Own and maintain the finance tracker for marketing investment
Application process
- As part of our selection process, shortlisted candidates will be invited to attend an assessment centre on 17/03/26. We’re unable to offer alternative dates, so please confirm your availability before submitting your application
Salary benchmarks
Our take
When Moonpig was founded in 2000, it bought into the idea that a personalised gift is always more meaningful, whether sent from the sofa, the commute, or the gym. Customers quickly bought into this vision, and Moonpig saw rapid growth culminating in its 2011 acquisition by Photobox for £120M.
Since then, Moonpig has seen continued success. Through expansion into new products such as flowers (Moonpig is now a top-3 online flower seller) and the development of its own app, Moonpig has established its place within the market for personalised gifts.
And it doesn't plan on slowing down anytime soon, as it looks to expand even further. Recent innovations have included the introduction of giant cards, and the company has also secured the ability to create exclusively branded ranges alongside Disney and Warner Bros. This commitment to innovation positions Moonpig to capture even more market share and strengthen its leadership in the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Annual reviews
- Attractive annual bonus scheme - with increased earning potential based on business and individual performance
- Pension scheme where we match up to 5%
- Referral scheme with cash bonus available
- Interest-free travel loan
- Sharesave Plan - Save as you earn
- Generous staff Moonpig, Red Letter Days and Buyagift products
- Private medical insurance
- Private dental plan
- Life assurance paying 4x your salary
- Eye care vouchers
- Cycle to work scheme
- Free access to 24h mental health and wellbeing resource as well as one to one therapy sessions via Spill
- Dog-friendly offices
- Access to a broad range of training workshops and courses
- Technical and professional qualifications policy, allowing individuals to apply for a more formal professional qualification, using allocated individual allowance
- Career Conversations with your manager to create your Career Development Plan
- 25 days’ holiday plus 1 day per year of service (up to 30 days)
- Growing Your Family - 8 weeks paid supporting caregiver leave and 24 weeks full pay primary caregiver leave (based on qualifying criteria)
- Flexible working opportunities based on our Ways of Working - inclusive of Hybrid and Remote
- Summer Hours - We finish at 4pm on Friday's during the months of June, July and August
- Volunteering - 1 day - the equivalent of 8 hrs of time to give back - through a chosen charity or our MP Group Foundation
- Matched Funding Scheme - This scheme provides colleagues with a fundraising allowance to support causes close to their hearts
Company HQ
Farringdon, London, UK
Leadership
Catherine Faiers
(CEO)Previously Non-Exec Director at Allegro and COO of Auto Trader and Addison Lee. Was also Corporate Development Director at Trainline and a Director at DC Advisory.
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