Account Manager, Stripe
Scale, Bridge
$262.9-394.3k
OTE
OTE includes both the sales commissions/sales bonuses target and annual base salary for the role
More information about location
A financial infrastructure platform for businesses
Be an early applicant
A financial infrastructure platform for businesses
1001+ employees
Be an early applicant
$262.9-394.3k
OTE
OTE includes both the sales commissions/sales bonuses target and annual base salary for the role
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 3–8 years of full sales cycle or account management experience focused on existing business accounts; experience managing a large book of accounts or high-velocity portfolio strongly preferred
- Strong analytical skills with experience using data to prioritize accounts, build business cases, and track outcomes
- Comfortable understanding technical product requirements and articulating solutions across multiple technology products
- Demonstrated ability to close upsell opportunities and manage complex pricing or commercial negotiations
- Excellent operational acumen and proven ability to manage time and prioritize across a high-volume territory
- Highly motivated, persistent, and effective in ambiguous, fast-paced environments
- Superior written and verbal communication skills
- Previous experience at a high-growth payments, fintech, crypto, or technology company
- Experience with CRM tools, Excel, and basic SQL or a demonstrated comfort with data tools and analysis
- Background in working cross-functionally with product, risk, and operations teams to deliver outcomes for customers
What the job involves
- The Account Management team at Bridge is dedicated to the growth, retention, and expansion of key customers
- Our Scaled Account Management team focuses on driving measurable expansion across a broad portfolio of mid-market and high-growth customers through data-driven strategies, efficient processes, and strong cross-functional partnership
- As a Scaled Account Manager at Bridge you will own a book of existing accounts and be responsible for expanding revenue, identifying product gaps and driving product adoption, preventing churn and ensuring renewals at scale
- You will combine consultative selling with volume playbooks, prioritization based on quantitative signals, and hands-on execution to identify and close upsell opportunities across your territory
- Own a book of existing accounts and drive revenue growth through additional usage, upsells, cross-sells, and renewals
- Develop and execute scalable go-to-market strategies that increase revenue per account and accelerate product adoption across your portfolio
- Use data and quantitative analysis to prioritize accounts and identify the highest-impact expansion opportunities
- Generate leads through targeted outreach, research, and campaign execution; manage high-velocity deal cycles from qualification to close
- Build strong relationships with customer stakeholders to understand business priorities, surface pain points, and tailor Bridge solutions
- Lead commercial negotiations and renewals to expand and retain customer revenue
- Identify churn signals in your book and implement strategies to prevent revenue losses
- Coordinate with product, success, risk, and operations teams to solve complex customer needs and ensure a great user experience
- Translate customer feedback into actionable product and process improvements to better serve scaled customer segments
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payment option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is extending its services to countries with vast customer potential, including Brazil, Japan and India. It is also partnering with OpenAI, the company behind ChatGPT - a win-win collaboration that is monetising OpenAI’s flagship products and at the same time enhancing Stripe with GPT-4, as it moves forward with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company HQ
SoMa, San Francisco, CA
Leadership
Patrick Collison
(CEO)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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