Staff Customer Technical Program Manager, Sonatus

• A Bachelor’s degree in Engineering, Computer Science, Electrical Engineering, or related fields
• Have 7 or more years experience managing technical projects or programs for client-server software solutions development in the automotive or related industries
• Experiences with Agile principles, practices for software development and program management
• A strong technical background and experience working with OEM customers
• Experience in managing global projects/programs with multiple functionals teams within a matrix organization
• Excellent presentation, communication, and organization skills

Desirable

• Sonatus is a leading provider of software technologies enabling global OEMs and Tier 1 system integrators to build software-defined vehicles
• We are looking for a highly motivated customer technical program manager to join our fast-growing team
• As a part of the team that is responsible for the customer software integration and prototype development, you will have the opportunity to:
• 1) Stay at the forefront with customers, understanding the pressing problems facing the industry and the most advanced technologies required to solve them
• 2) Apply your skillsets to help build innovative solutions, creating immediate impact and helping our customers as well as shaping the industry with solutions you build
• 3) Play the most important role in helping scale our products and grow Sonatus' business
• Translate customer requirements into specific tasks for the end-to-end solutions, define requirements scope, analyze interdependencies, and plan for schedule optimization with staffing constraints across multiple functional teams
• Define program schedules, deliverables and milestones based on the customer program requirements and roadmap
• Establish a clear Plan of Record commitment and drive the program execution
• Execute program by managing the progress of the defined program milestones, drive incremental deliverables, and device plans to mitigate risk in case of deviations
• Identify program deviations, manage the dependencies and priority of issues, and organize and lead technical engineering discussions to drive cross functional team to resolution
• Collaborate with key stakeholders in cross functional teams and customers, set the prioritization of deliverables, and drive the project/program for on-time delivery
• Work closely with engineering, product management, and sales teams to resolve technical issues, set correct expectations and keep the scope of the projects on track to successful delivery
• Regularly communicate the issue status to the customer and internal teams across different functional teams
• Develop program metrics to measure program health status, and steer the program on the healthy trajectory
• Coordinate with cross functional teams to organize on-demand product/solution demonstrations to customers
• Strong technical understanding of software deliverables, risk management and mitigation
• Promote program vision and objectives within the team, present program vision to management, and achieve commitment from stakeholders to ensure program objectives are met or exceeded