Creative Design Manager, Plaid

• 9+ years of professional design experience in brand, visual, or marketing design
• 5+ years managing brand designers, production designers, or both
• A portfolio showing consistent, high-craft execution across multi-channel marketing work
• Strong understanding of brand and performance marketing creative (paid social, display, email, landing pages)
• Proven ability to work as a player/coach — giving direct feedback while staying close to the craft
• Experience building scalable systems, templates, and self-serve creative tooling
• Experience briefing, managing, and scaling work with external agencies and contractors
• Proficiency with modern efficiency tools — Claude, Figma Buzz, Jitter, Runway, Magnific, or similar
• Strong communication skills and a track record of effective cross-functional partnership
• Background in B2B SaaS or fintech
• We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Desirable

• Coach, review, and uplevel craft across a team of brand designers, production designers, and presentation designers
• Lead creative direction and execution across all marketing surfaces — paid, social, webinars, and campaigns
• Work with Design Ops to manage pipeline and prioritization of incoming marketing requests
• Build and implement scalable systems of Figma templates, production tooling, and creative standards
• Manage external agencies and contractors across production design, creative, and presentation
• Partner with Brand and Growth Marketing leads to concept, plan, and ship campaigns end-to-end
• Uphold Plaid's refreshed brand across all marketing channels and find the right moments to help it evolve
• Contribute to Creative Design leadership — shaping process, culture, and creative direction across the org