Senior Product Manager, Lightspeed
Recommendations
+ Equity scheme
3-5 days a week in office
Point of Sale & commerce platform
Posted today
Point of Sale & commerce platform
1001+ employees
Posted today
+ Equity scheme
3-5 days a week in office
1001+ employees
Company mission
To bring the streets of our cities and communities to life by powering business owners with technology.
Role
Who you are
- At least 3-5 years of experience in product management in a B2B SaaS environment or a similar experience
- You have strong analytical skills and are data-driven
- Your insight into business requirements and their role in advancing product development is deep
- You are pushing your team towards impact, understanding how to drive them to success
- You’re not afraid to start from a blank page or rescue a project to steer it in the right direction
- You’re able to juggle with numerous constraints and simply complex problems
- You’re able to understand the complexity of our stack
- Prioritization and time management are a given for you
- Your colleagues appreciate your talent for coordination
- Strong written and spoken English, all internal documentation is in English and you will be contributing to it
- You want to build a product that helps the customer to do the things they need. You’re eager to accelerate our product adoption by simplifying and communicating our product's value proposition
- Thanks to your deep understanding of the industry, you can create experiences that align with what our customers expect
- You can adapt your explanations to your audience, manage stakeholder expectations effectively and proactively
- You know how to efficiently share your ideas in writing or speaking
- You love collaborating across departments and regions
- You excel at summarizing complex information and focusing on what matters most
- We hire curious, daring, humble people and give them a lot of latitude to learn and create. We’re much more interested in what you’ve been doing since you graduated than in your degree
What the job involves
- You're leading a dynamic team of developers, designers, and QA experts, steering the course towards uncovering and capitalizing on business opportunities
- Your responsibilities extend to deeply understanding customer needs through thorough research and feedback analysis
- With this insight, you craft a strategic plan, meticulously execute the product roadmap, and deploy resources effectively to bring visions to life
- Following implementation, you rigorously monitor the impact of these initiatives, fine-tuning strategies to ensure they not only meet but exceed customer expectations and drive significant business value
- You actively maintain communication with customer-facing teams to verify the effectiveness of the processes implemented by your team
- This ongoing interaction aids in recognizing opportunities for enhancement, aiming to further streamline the adoption journey for users
- Lead a squad to create recommendation flows for our customers to help them run their business
- Participate in the identification of our product's users' needs internally and externally
- Be an en expert in customer problems and identify areas of improvement
- Ensure the visibility, accessibility, and management of our products
- Contribute to the long-term vision of our flagship product
- Update and Evangelize the roadmap
- Facilitate fast decision-making thanks to your problem-solving attitude
- Measure meaningful datapoints that help you make decisions
Our take
Lightspeed provides restaurateurs and retailers with the simplest way to run their businesses at full potential. It helps entrepreneurs offer their customers positive and memorable experiences by taking care of the day-to-day management aspects of their business.
Around 75,000 businesses processing over $17 billion in transactions annually use Lightspeed’s restaurant POS software and omnichannel retail solution to manage inventory, customer preferences, sales and reporting — all from one centralised platform. Headquartered in Montreal, Lightspeeds team is distributed across North America, Europe and Asia Pacific, now serving over 150,000 locations worldwide.
Lightspeed POS maintains a unique edge over other companies of its type because it has secured the legal rights for the sole use of certain technologies. It has two registered patents in computing, calculating categories. These patents certify that Lightspeed POS is the sole owner of this intellectual property, which means that no other companies can use them.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- With Lightspeed PX, you can enjoy flexible paid time off and up to 2 months remote per year with our hybrid work policy
- Equity options, because this is your company too
- Contributions to your pension plan. Your future matters
- Training opportunities to grow your skills and career
- Health and wellness credit so you feel your best
- Time off to volunteer and give back to your community
- Interest groups, from #coffee_pals to sponsored sports teams
- Computer purchase program to get your personal Macbook
Company values
- We make it matter.
- We make it happen.
- We make it together.
- We make it human.
- We make it about the customer.
- We make it data driven.
Company HQ
Old Montreal, Montreal, QC
Articles
Leadership
Dax Dasilva
(Executive Chair)Founder of Never Apart, previously Developer of Bitmovers. Studied Computer Science, Art History, and Religious Studies at The University of British Columbia. Served as CEO for Lightspeed for 17 years until 2022.
JP Chauvet
(CEO, not founder)Co-founded Chardonnat and served as CEO of Atex and as Vice President of Sales and Marketing for both Nstein Technologies and IXIASOFT.
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