Agent Engineer, Nooks
Agent Studio
$215-300k
3 days a week in office
Agent workspace for intelligent outbound
Open for applications
Agent workspace for intelligent outbound
201-500 employees
Open for applications
$215-300k
3 days a week in office
201-500 employees
Company mission
To automate this grunt work so salespeople can focus on the human parts of the job.
Role
Who you are
- 3+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar
- Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week
- Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers
- High agency. Comfortable owning an outcome without a clear playbook
- Strong communication. You can explain the agent to a sales team, the team's needs to engineering, and the deployment status to leadership
- Based in San Francisco, excited to be in-office 3+ days per week
What the job involves
- Sales software was built for humans
- But we believe most sales work will be done by agents within the next two years
- Agent Studio is our bet to enable this: AI that does 90% of the non-calling, non-creative work an SDR team does today fully autonomously
- We're piloting with a small set of design partners
- As an Agent Engineer, you'll implement those agents with customers and iterate until they see impact on their bottom line
- Own the deployment outcome. GM-level responsibility for your customers' revenue numbers. We're aiming to 5x their meetings booked within a 1 month trial
- Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, followups. Each one requires going deep on how the rep actually works
- Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evals that prove they work
- Embed into customers. Our customers have shared Slack channels with our engineers; you'll be on calls with users one day and shipping agent improvements back to them the next
Our take
For many businesses, the rise in hybrid and remote working has lessened team building and collaboration within their teams. Nooks was founded in 2020, initially as a virtual space for sales teams to collaborate and work in real-time, and to feel like they're working in the same room as their colleagues.
Nooks evolved from that social workflow premise and developed an AI dialer to automate manual tasks for sales teams. It also has a "Call Analytics" tool for sales teams to transcribe, analyze and improve upon their calls. Meanwhile, its virtual salesfloor still makes collaborating, team building and training easier for virtual teams.
While Nooks is up against large workflow management platforms such as Slack, its tight focus on sales teams lets it stand out. This speciality has led to several rounds of funding for Nooks, two of which came in 2024 off the back of massive momentum and growth for the company.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Oct 2024
$43m
SERIES B
Apr 2024
$22m
SERIES A
Total funding: $70m
Company benefits
- Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
- Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
- Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
- Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
- Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company’s growth based on tenure at Nooks.
- Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
- Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
- Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.
Company HQ
Polk Gulch, San Francisco, CA
Leadership
Rohan Suri
(Co-Founder & CPO)Previously a Software Engineering Intern at Forethought, and ML Engineer Intern at Cerebras Systems. Was also a Machine Learning Researcher at Stanford Artificial Intelligence Laboratory and a Cybersecurity Intern at Visa.
Nikhil Cheerla
(Co-Founder & CTO)Previously an ML Engineer at Tesla. Was also a Vision Lab Research Intern at Stanford University, and Engineering Intern at Lyft and Quora.
Dan Lee
(Co-Founder & CEO)Previously a Machine Learning Engineer at Scale AI. Worked in Quantitative Strategies at IEX Group and ML Research at Cerebras Systems.
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