Social Operations Manager, ONE
$120-150k
+ equity
All-in-one financial platform
Be an early applicant
All-in-one financial platform
1001+ employees
Be an early applicant
$120-150k
+ equity
1001+ employees
Company mission
To make money better in America.
Role
Who you are
- 4+ years in social media operations, marketing operations, or creative project management (brand or in-house team)
- Experience building and managing content calendars at scale across multiple platforms
- Track record configuring publishing/project tools for a team's real workflow (Notion, Jira, Sprout Social or equivalent, Google Workspace, Slack)
- Working knowledge of FTC content policies and platform compliance requirements
- Comfort using AI tools to accelerate operational work
- Strong written communication and high tolerance for ambiguity, low tolerance for dropped balls
- Drive and proactivity - everyone here is a builder and executor
What the job involves
- As a Social Operations Manager at OnePay, your work will have a direct impact on our building our social program
- You will be the operational backbone of a lean, high-velocity team: owning the infrastructure that keeps content shipping, reporting that drives decisions, platform governance that protects data integrity, and the cross-functional coordination that prevents campaigns from dying in Slack threads
- Build and maintain the master content calendar across platforms and campaigns, including organic/paid handoffs and publishing readiness (asset QA, copy approvals, scheduling, platform specs)
- Manage the approval workflow through Legal, Brand, and Compliance, keeping turnaround tight and documented
- Tag content by campaign, format, audience, and objective, and own platform governance — publishing tool settings, UTM conventions, tagging taxonomy — so downstream data is reliable
- Support creator campaign operations (deliverables, approvals, timelines) and surface creator trends and top-performing assets to inform content planning
- Build and maintain weekly/monthly performance reports with standardized metrics, track core engagement KPIs, and flag anomalies early
- Use AI tools to accelerate reporting, tagging, and QA, and maintain campaign performance logs for quarterly reviews and budget conversations
- Maintain SOPs, templates, and project documentation so the team isn't reinventing process every cycle
- Set Social SEO tagging standards for discoverability and flag gaps that could hurt algorithm performance or reporting accuracy
Application process
- Initial Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
Our take
Traditional banking hasn't worked for millions of Americans who are underserved or priced out of the system. High fees, minimum balance requirements, and tough credit checks create barriers that keep everyday people from building financial stability. Meanwhile, fintech startups are proving there's a huge demand for simpler, more accessible financial services. But most of these apps still focus on just one or two features, forcing users to juggle multiple platforms to manage their money.
OnePay is Walmart's all-in-one financial platform bringing everything together in a single app. Launched in 2021 through a partnership with Ribbit Capital, OnePay expanded after Walmart acquired fintechs Even and ONE in 2022. The platform now includes buy-now-pay-later and, through a new DriveWealth partnership, stock and ETF investing. On top of this, OnePay also serves employers with a B2B financial wellness suite to improve employee stability and engagement.
OnePay is already helping millions of consumers and has earned a 4.8-star app rating. More recently it announced crypto trading for Bitcoin and Ether, and partnerships with Workday Wellness and Klarna, further expanding its offerings. With this momentum, the platform is really positioning itself as a true one-stop financial hub.
Freddie
Company Specialist at Welcome to the Jungle
Insights
68% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Aug 2021
$40m
SERIES B
Mar 2020
$17m
SERIES A
Total funding: $66m
Company benefits
- Competitive health benefits: Medical, dental, and vision plans, pluss wellness perks.
- Flexible time off: Rest, recharge, repeat.
- Paid employee leave: Sick, personal, caregiver, bereavement, ans parental.
- 401k plan: With employer match.
- Monthly work-from-home stipend: To cover those home office expenses.
- Remote-first culture: Work anywhere in the US.
Company HQ
Civic Center, New York, NY
Leadership
Omer Ismail
(CEO)Prior to becoming OnePay's CEO in 2021, Omer spent 17 years at Goldman Sachs as a Partner.
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