People Operations Lead, Hightouch
$130-160k
+ Equity compensation in the form of ISO options
1-2 days a week in office
Data solution for syncing customer data to business tools
Be an early applicant
Data solution for syncing customer data to business tools
201-500 employees
Be an early applicant
$130-160k
+ Equity compensation in the form of ISO options
1-2 days a week in office
201-500 employees
Company mission
To empower everyone to take action on their data.
Role
Who you are
- You bring 4+ years of People/HR experience, ideally from a high-growth environment where you’ve worn multiple hats and made things happen
- You’re passionate about building smooth, reliable employee experiences and constantly look for ways to make them more magical
- You think in systems: always asking how tools, workflows, or automation can eliminate manual steps and create better outcomes
- You thrive in fast-moving, unstructured environments and can design smart, scalable processes without waiting for perfect inputs
- You take ownership - driving work forward proactively and following through without being asked twice
- You earn trust quickly and communicate with clarity, whether with employees, managers, or executives
- You sweat the details and care about accuracy, but you also move with urgency to keep pace with the business
- Located in NYC with the ability to work in the office 1–2 times a week
What the job involves
- As our People Operations Lead, you’ll run the HR operations that form the backbone of Hightouch’s People function. This role is about building and running the core people processes with an eye towards optimizing our systems so they scale with us as we grow. You’ll make sure the fundamentals - onboarding, benefits, HR systems, data, and compliance - are tight, so our managers and employees can focus on doing their best work. A unique opportunity to get under the hood of what it takes to manage the operations behind a global, high-growth workforce
- Own the employee lifecycle: Run onboarding, offboarding, role changes, and other key moments with consistency, speed, and attention to detail
- Manage benefits and leaves: Administer health, retirement, and leave programs; ensure every step is handled smoothly, is compliant with regulations, and leaves employees feeling supported and informed
- Keep systems humming: Oversee HR systems (Rippling, Remote, Lattice), maintain data integrity, improve workflows, and automate recurring tasks
- Operationalize compliance: Stay ahead of employment law updates, policies, and documentation requirements to reduce risk and ensure smooth audits
- Be the go-to: be the point person for employee questions on People programs, benefits, payroll, and more, while also building self-service resources that make answers easy to find
- Manage our global workforce through EOR partners: Oversee day-to-day operations with vendors like Remote.com, ensuring compliant hiring, smooth employee experience, and consistent processes across countries
Our take
The use of data integration software involves combining data from different sources to provide users with a unified view. Due to the growing need to combine several heterogeneous data sources, along with the rise of cloud computing, demand for effective data integration tools and services has been increasing.
While Fivetran is one of the most prominent platforms companies use to “extract, transform, and load” data into its warehouse, Hightouch does the opposite of that, what has become known as “reverse ETL.” For example, a company could use Fivetran to get the data into its warehouse and then use Hightouch to get the data from the warehouse and into Salesforce.
Hightouch serves a diverse range of clients, from B2B giants like Kong, Plaid, and Mattermost to B2C leaders like Nando's and Autotrader. With recent acquisitions including the product-led sales automation startup Workbase and the knowledge management startup Whatis, alongside an expanded partnership with Snowflake, Highlight continues to enhance its capabilities and provide seamless data activation for its growing customer base.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2025
$80m
SERIES C
Jul 2023
$38m
LATE VC
Total funding: $172.4m
Company benefits
- Hub & Remote friendly: Join our global team, either remotely or in one of our four in-person hubs. For those near a hub, enjoy complimentary lunches on Tuesdays and Thursdays
- Flexible PTO: Downtime is just as important as on time and your teammates will support you while you relax and recharge
- Wellness: We offer wellness days each quarter
- Core benefits: For full-time US-based employees, we cover all health benefit premiums, 80% for dependents, and life insurance
- Parental leave: We value and support the family planning process. We provide up to 16 weeks for parents
- Professional development: We support employees for all learning resources needed to grow in their role (classes, books, conferences, etc)
- Connectivity: We offer a $50 per month cell-phone or wifi connectivity stipend to all employees
- Commuter: Commuter benefits of $50 are offered to both employees who come into the offices and to remote workers working outside of their home
Company HQ
Mission District, San Francisco, CA
Leadership
Tejas Manohar
(Co-Founder)A Software Engineer with experience in lead roles at Lottery.com and Segment. Co-founded Hightouch in 2019.
Josh Curl
(Co-Founder & CTO)Significant Software Engineering experience at Rancher Labs and Segment. Co-founded Deviceplane in 2019 before co-founding Hightouch.
Kashish Gupta
(Co-Founder)Experience as a Product Manager for LYNK in 2016. Founded Mama's Cookin' in 2015 before co-founding Hightouch in 2019.
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