Customer Success Manager Internship, Singulart
French Speaker
3+ days a week in office
Online art gallery
Job no longer available
Online art gallery
201-500 employees
Job no longer available
3+ days a week in office
201-500 employees
Company mission
To encourage and support artists, while providing them with international visibility.
Role
Who you are
- French speaker (for the core missions). Another language is a big plus
- Fluency in English (our working language)
- First experience in online/phone sales
- Excellent communication skills (spoken and written)
- Sales Mindset: You’re not afraid to pitch and close—always with the artist’s success in mind
- People-First Approach: You know how to build trust over the phone and via email, balancing confidence with empathy
- Organizational Skills: You excel at managing follow-ups and keeping track of multiple artist interactions
- Problem-Solving Skills: When challenges arise, you’re quick to find solutions and keep the conversation moving forward
- Self-Starter with Team Spirit: You’re proactive and capable of working independently, but you also thrive in collaborative environments
- Tech Savvy: Familiarity with CRM tools and email outreach platforms is a big plus
- No knowledge in art required
What the job involves
- Retention Sales: Effectively pitch Singulart’s paid subscription plans, addressing artists’ questions and objections to secure their commitment. Match artists with the plan that best fits their needs and career stage
- Outreach and Engagement: Develop personalized approaches to connect with disengaged artists through emails and calls
- Share strategic feedback: Gather and communicate insights about artists’ needs, market trends, and competitive offerings to enhance the platform and its services
- Skill Development: Continuously refine sales techniques and product knowledge to improve conversion rates and customer satisfaction
- Why this role is exciting:
- High conversion rates: Enjoy the opportunity to renew multiple subscriptions daily with ease
- Meritocratic rewards: Benefit from short sales cycles where your efforts translate quickly into tangible results and recognition
- Generous incentives: Achievements are celebrated with significant rewards, including uncapped bonuses
- Collaborative mentorship: Work alongside an experienced Head of Customer Success who will support and guide your growth
Application process
- 5 min phone exchange with the Head of Customer Success
- 30 min Case Study with the Head of Customer Success
- 20 min exchange with the Director of Singulart SAAS
Our take
Parisian Singulart aims to be the one-stop shop for people who are ready to invest in some upscale home decor. A large part of its pitch is built on its support for artists, with all the art and furniture listed on its site being the work of independent creators rather than mass-produced.
This means that every piece is unique, allowing the marketplace to stand out from many of its peers. Interestingly, it also boasts that half its artists are women, which is a rarity in the art world. It has partnerships with some more well-known artists, as well as operating a sister site - balthasart - for emerging creators.
Singulart has built a sizeable user base, and it's gallery lists the work of thousands of artists and designers from over 100 countries. It has more recently implemented an AI search feature which allows users to find art by using natural language, and moves like this will cement its strong position in the art sales space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2021
$70.8m
SERIES B
May 2020
$8.3m
SERIES B
Total funding: $83.5m
Company HQ
Quartier Saint-Paul, Paris, France
Leadership
Véra Kempf
(Co-Founder & Co-CEO)Former Project Manager at Conférence Permanente des Chambres Consulaires Africaines et Francophones, Assemblée Parlementaire de la Francophonie, and Planète d'Entrepreneurs. They also co-founded Carré Paris and are currently an Ambassador for La French Touch.
Brice Lecompte
(Co-Founder)Previously co-founded Tint, served as a Managing Director at KRDS, and Senior Manager at Criteo.
Salary benchmarks
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