Senior Manager of Revenue Operations, Kafene
$135-175k
Lease-to-own options for furniture, appliances, electronics, and more
Job no longer available
Lease-to-own options for furniture, appliances, electronics, and more
101-200 employees
Job no longer available
$135-175k
101-200 employees
Company mission
To empower flexible ownership solutions.
Role
Who you are
- A minimum of 5-7 years of prior experience in Sales or Marketing Operations, Sales Enablement, or another Revenue Organization role
- Prior CRM management experience. This means a solid foundation and understanding of end-user usage, automation implementation and design, and more (HubSpot preferred)
- A passion for numbers and data. You should be comfortable with manipulating data in Excel/Google Sheets, using BI tools (Sigma preferred), and developing dashboards for cross-functional stakeholders. SQL knowledge is nice to have but not required
- Ability to communicate clearly and concisely with cross-functional stakeholders across various levels of expertise and seniority levels, leveraging the right communication channels (e.g. phone, email, slack) at the right times
- A process-oriented workflow. You are able to leverage project management software to ensure the seamless end-to-end execution of projects and programs
- Solution-oriented mindset. If there’s a broken process or missing information, your first instinct is always to fix the issue and your second is to figure out how to prevent it from happening again in future
- Obsessive attention to detail. There is no aspect of a project too small to matter. You will be driving important actions every day based on what you do, so data should always be accurate and messaging should always be easy to understand
- Ability to be flexible and work in a fast-paced, rapidly changing startup environment
What the job involves
- Reporting to the VP of Revenue Operations, you will be responsible for working cross-functionally to drive growth and efficiency across all aspects of our rapidly scaling revenue organization, including sales, account management, marketing, partnerships, and merchant success
- More specifically, you will be focused on collaborating cross-functionally on merchant treatment reviews, owning our revenue team tech stack, and being a key driver of reporting and analytics across the team
- You will work cross-functionally across the Sales, Risk, and Analytics teams to ensure alignment on merchant-specific treatment strategies to drive revenue growth
- Become the product owner of our CRM, HubSpot. Consistently refine, review, and streamline processes within HubSpot to ensure effective management of pipeline stages, data organization and integrity, and more
- Become the product owner of Iterable, our tool for managing customer communications. Manage data flows into Iterable, along with triggered journeys and ad hoc email and SMS sends
- Consistently review, refine, and evaluate key third-party tools used by the Revenue Operations organization. You would be responsible for managing relationships with our existing third-party tools, supporting the organizational usage of these tools, and streamlining the tech stack used by the team
- Manage monthly calculations of merchant payouts and commissions and work with Finance to ensure timely and accurate payment
- You will support the VP of Revenue Operations with reporting requirements for the revenue team in both HubSpot and Sigma, including both ongoing reports and dashboards, and ad hoc reporting requests
Our take
Historically, bad credit and poor purchasing power have excluded many consumers from buying higher-priced household items. Classic lenders are reluctant to offer plans to those with poor or absent credit pasts, and it can be hard for low-income households to save enough money for upfront purchasing. Kafene, founded in 2019, integrates lease-to-own agreements at point-of-purchase; opening up furniture, appliance, and electronics businesses to underserved consumers.
Lease-to-own is no new concept, but bringing this type of agreement to furniture and similar markets is relatively novel by comparison. Kafene’s toolbox – driven by custom-built technology – underwrites, approves, and enables payment in less than five minutes. Its point-of-sale nature means it does not interrupt the shopping experience and, additionally, consumers can manage existing leases through the website which encourages a positive consumer-lender relationship.
Kafene has seen substantial investment which is set to increase headcount to meet demand from merchants and consumers. Although it is only one of many buy-now-pay-later startups, the market for these platforms is huge and there is certainly room within it for Kafene to continue to grow.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Oct 2023
$12.6m
SERIES B
Sep 2022
$18m
SERIES B
Total funding: $77.1m
Company benefits
- Comprehensive healthcare coverage, including dental, vision, and dependent care benefits
- 401(k) plan and options for medical HSA and FSA
- Generous paid time off and parental leave
- Hybrid workplace setup with home office equipment provided
Company HQ
Midtown East, New York, NY
Leadership
Neal Desai
(Co-Founder & CEO)Former CFO at Octane Lending. Prior experience as a Portfolio Manager. Has worked at Summit Securities Group, Hard Eight Holdings, and Merrill Lynch.
James Schuler
(Co-Founder & CTO)Co-founded Atlas Holdings Group, FundElevator and Eligible Inc, and was CTO at all three.
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