Operations Enablement Manager, Wrapbook
$110.4-174.4k
Media production payroll & insurance solution
Open for applications
Media production payroll & insurance solution
201-500 employees
Open for applications
$110.4-174.4k
201-500 employees
Company mission
Wrapbook's mission is to make the lives of those working in production better.
Role
Who you are
- A successful candidate will be well versed in payroll operations and eager to work in a high-velocity, high-growth environment
- Excellent verbal and written communication skills
- Excellent organizational skills including time management, goal setting, and attention to detail
- Sense of ownership and comfort with ambiguity—we are building something new which is an opportunity to contribute but also means we don't have all the answers yet!
- Eagerness to learn and grow
What the job involves
- In this role, you will be responsible for creating and driving adoption of internal processes, and ensuring Operations team members are equipped with the resources to work efficiently and effectively
- Partner with the Union Payroll, Payroll Operations and Tax Ops team to deeply understand their day-to-day workflows including how they use the system, their workarounds and pain points
- Create and maintain internal process documentation for Wrapbook’s Payroll and Tax Operations teams
- Drive adoption and continual optimization of processes to support SLA adherence and scalability
- Partner with Product Marketing and other Enablement team members to ensure service and operational readiness for product launches, including writing/revising SOPs, conducting internal training, etc
- Lead key initiatives that support operational excellence (ex. standardizing and organizing Standard Operating Procedures, and working with Client Operations leadership to increase employee engagement)
- Partner with the team leaders to drive the functional onboarding for new team members for these three groups so these new team members know how to do their day-to-day job
- Provide feedback to the product team on what system enhancements, new tools and product features would be helpful to improve operations efficiency and accuracy
Our take
Payroll systems for the production industry are long outdated, with the vast majority of administration still being completed manually, in person, and on paper. This forces cast and crew members to loose many hours in unpaid work and drives up production costs.
Wrapbook's app helps cast and crew complete onboarding, submit timecards and track payments. It offers touch and face ID and helps users track various filings as they pass through the system. Its position as one of the country’s only entertainment-compliant companies of its kind has given it a strong head start in its field.
The company's product is used by well-known production companies such as CollegeHumor, Creative Blood and JN, and serves over 1,000 companies in total. In 2021, commitments from new and existing investors boosted Wrapbook’s valuation to $1 billion, earning it unicorn status. With this funding, it has continued to bolster its payroll platform and workforce to best support the needs of production companies.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2024
$20m
LATE VC
Nov 2021
$100m
SERIES B
Total funding: $150.4m
Company benefits
- Health & Benefits - choose from several customizable plans, including vision and dental
- Minimum Time Off - Everyone is encouraged to take at least 3 weeks off annually
- 401K & RRSP
- Work Remotely
- IT Setup for Your Home
- Lifestyle Perks - Wrapbook employees get a monthly stipend to treat themselves
- Stock Options
- Parental Leave
Company values
- Compassionately Direct - Seek to understand each other while communicating transparently
- Be Yourself - Respect and celebrate our diversity
- Bias Towards Action - Lean into taking action, fast in low stakes and deliberate in high stakes
- Delight Customers - Win users’ hearts with seamless, compliant, and secure services
- Own Our Work - Be accountable to our impact. Surface issues to learn together
Company HQ
Midtown Manhattan, New York, NY
Articles
Leadership
Cameron Woodward
(Co-Founder)Director of Interactive Marketing at Invisible Children. Next, Co-founded and Executive produced Sprinkle Lab for 8 years. Went on to Found and serve as CEO of Film Casualty Insurance Agency.
Naysawn Naji
(Co-Founder)Early career as a Programmer at McGill University. Became a Software Developer at Xiphos Technologies. For over 4 years was Program Manager at Microsoft. Founded artSumo.com. For 5 years was CTO of Grupo Regalii.
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