Accounts Receivable Analyst, Elation Health
CA$60-80k
Patient scheduling software
Be an early applicant
Patient scheduling software
201-500 employees
Be an early applicant
CA$60-80k
201-500 employees
Company mission
To empower physician groups and primary care doctors to deliver phenomenal patient care.
Role
Who you are
- Experience: 1–3 years in AR, with at least 1+ years in a SaaS. Experience with recurring subscription and usage based software billing models is a must
- Process Oriented: Process and detail orientation; strong analytical and quantitative skills. Proven ability to clearly and concisely implement new processes and leverage technology. Strong documentation skills
- Technical: Intimate working knowledge with subscription billing software (e.g. Recurly), SaaS based ERP (e.g. Netsuite), Salesforce CPQ and advanced excel skill-set. Working knowledge with AI tools to assist with simple processes and defined day-to-day responsibilities is a plus
- Strategic: Ability to interpret contract language and translate it into billing execution
- Entrepreneurial: Self-starter with the ability to work autonomously in a fast-paced, lean environment while not losing sight of the broader vision and opportunity
- Indirect leadership: Ability to build strong cross-functional relationships, gain input and consensus from key stakeholders, and knowledge of how to drive win-win outcomes
- Soft skills: High-touch communication—the ability to be firm on collections while maintaining a positive Customer Success mindset
What the job involves
- The Accounts Receivable (“AR”) at Elation supports the critical function to ensure that our customers are billed accurately and on time, and that cash is collected when due
- Elation is looking for an AR Analyst to join our Finance team
- We are seeking a detail-oriented and experienced Accounts Receivable (AR) Analyst to oversee the day-to-day AR operations
- This crucial role ensures adherence to financial policies, manages collections, maintains strong client relationships, and supports the company's overall financial health
- Triage and respond to internal and external billing and collections inquiries promptly and accurately
- Process and audit customer account billing changes
- Execute collections activities, including preparing weekly aging reports, contacting clients and negotiating payment plans
- Manage relationships with Customer Support and Customer Success teams, including answering billing-related questions and providing documentation
- Prepare manual billing data using related reports
- Maintain accurate and up-to-date Enterprise contract information for invoicing
- Read contracts and familiarize with all terms and conditions that impact billing and payment terms; assist with contract accuracy and upkeep
- Assist in month-end close processes and reconciliation activities
- Collaborate with the Customer Success team to address billing changes, outstanding invoices, and refund requests
Our take
Each year, inefficient clinical care contributes to more than $750B lost in the United States due to various pitfalls in the healthcare system. Elation Health is a healthcare company that has set out to change this narrative by improving the physician-patient relationship.
It takes a network approach to patient data, allowing physicians to interact and deliver better services and care. For example, the platform gives professionals in any location the ability to access records, review reports, contact patients, and send prescriptions, as well as offer virtual care in the form of video calling.
And it's proving a success, as it is used by over 25,000 clinicians that care for millions of patients. The patient scheduling software market is a very busy market, packed with others offering similar products, however, Elation had a busy 2024 and is in a prime position to stay ahead of its competitors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
37% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2022
$50m
SERIES D
Dec 2020
$40m
SERIES C
Total funding: $108.5m
Company benefits
- Benefits Plan: We offer medical,dental, and vision insurance, as well as Flexible Spending Accounts and life insurance
- Pay and Equity: We offer a meaningful salary and equity package to each member of our team
- Flexible Time-Off: We believe that you should be trusted and empowered to take time off when you need it
- Home Office + Tech Stipend: We offer a home office stipend to help make work from home life a bit easier
Company HQ
Alamo Square, San Francisco, CA
Leadership
Kyna Fong
(Co-Founder & CEO)Currently a Member of YPO and an Officer Manager at Dennis Y. UFong. They began their career at UBS and JP Morgan and were an Assistant Professor of Economics at Stanford.
Conan Fong
(Co-Founder & CXO)Studied at McGill and Johns Hopkins. Previously a Consultant at the Courtyard Group.
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