Product Manager, SpotOn

• 4+ years of product management experience or equivalent experience working on data-heavy products
• Strong curiosity about numbers and how operational systems produce and organize data
• A passion for turning complex information into simple, intuitive experiences for customers
• Experience working on reporting platforms, data tools, or other products that present structured data to users
• Comfort collaborating with engineers on topics like data models, event-based systems, APIs, and system architecture
• A track record of owning complex problems and driving them through to resolution
• Experience building products for small and medium-sized businesses (SMBs), or a strong appreciation for the challenges operators face when running their business day to day
• Excellent communication skills and the ability to align stakeholders across engineering, design, and go-to-market teams

Desirable

• As a Product Manager on the Reporting team, you will help evolve SpotOn’s customer-facing reporting experience and the data platform that powers it
• You’ll work closely with Engineering, Design, Data, and go-to-market teams to ensure restaurant operators can access accurate information through clear, well-structured reports
• This role is ideal for someone who enjoys solving complex problems and working at the intersection of data infrastructure and customer-facing product experiences
• You will spend time thinking about how to structure data so it’s accurate and reliable, how to present complex information in simple ways, and how to bring the right level of context to the numbers our customers rely on every day
• You care deeply about helping customers understand their data—not just providing numbers, but presenting them in ways that make them understandable and actionable
• Help define the roadmap and long-term vision for SpotOn’s reporting platform
• Partner with engineering teams to evolve the data models, pipelines, and systems that power customer-facing reports
• Lead efforts to modernize and migrate existing reporting capabilities
• Work closely with design to translate complex operational and financial data into clear, intuitive reporting interfaces
• Ensure reports are accurate, reliable, and trustworthy for operators making day-to-day business decisions
• Investigate merchant-reported issues and identify opportunities to improve reporting quality and usability
• Take end-to-end ownership of reporting experiences—from defining the problem to delivering solutions that meaningfully improve how customers understand their business
• Use AI-powered tools and emerging technologies to move faster, improve product development workflows, and deliver value to customers more efficiently
• Collaborate with cross-functional teams—including Engineering, Design, Data, and go-to-market teams—to bring new reporting capabilities to life