Director of Provider Recruitment, Headspace Health

• The ideal candidate thrives in a fast-paced, agile environment, has a data-driven approach to decision-making, and works effectively across clinical and operational teams to meet Headspace’s strategic goals
• 7+ years of recruitment experience, with a focus on clinical or high-volume recruitment in a high-growth, fast-paced environment
• Knowledge of supply/demand models and how to partner with internal operations teams to forecast hiring targets and then manage team capacity to that demand
• Demonstrated ability to operate with agility, making data-informed decisions and adapting to evolving business needs
• Strong analytical skills with experience using spreadsheets and dashboards for metrics and reporting
• Proven experience working cross-functionally with and influencing clinical and operational leaders
• Excellent communication and interpersonal skills, with a commitment to fostering an inclusive and collaborative team environment

Desirable

• The Director, Provider Recruitment, will play a critical role in building and scaling our provider network
• Reporting to the VP, Talent Acquisition, this role will develop and execute recruitment strategies to attract top clinical (Therapy and Psychiatry) and coaching talent, support business growth, and improve patient outcomes
• Team Leadership & Performance Management: Lead and mentor talent acquisition team, providing guidance and support to set and achieve recruitment goals and OKRs; own resource planning to effectively scale and optimize team vis a vis recruitment capacity
• Provider Recruitment Strategy: Design and implement recruitment strategies to attract diverse, high-quality clinical and coaching talent (high-volume part-time W2 and 1099 roles) across various sub-specialties and backgrounds, ensuring alignment with Headspace’s growth strategies and demands
• Data-Driven Insights: Use data and analytics to measure recruitment effectiveness, optimize the recruitment funnel, and present actionable insights to senior leaders; establish and report on KPIs
• Stakeholder Collaboration: Partner closely with Clinical, Operations, and People teams to anticipate recruitment needs, align on hiring goals, and streamline onboarding processes
• Pipeline Management: Lead team in building and maintaining a robust pipeline of clinical providers, leveraging multiple sourcing channels and proactively engaging with potential candidates
• Process Improvement: Identify opportunities for recruitment process optimization, driving efficiency and enhancing the candidate experience
• Agility & Adaptability: Quickly adapt to changing business needs, shifting priorities, and new initiatives while maintaining focus on long-term objectives
• Candidate Experience: Ensure a positive and consistent experience for candidates throughout the recruitment process, promoting Headspace’s brand and values. This includes supporting the evolution of our provider onboarding strategy
• Compliance: Ensure recruitment processes and practices are compliant with relevant employment laws and regulations