Product Manager Lead, Moveworks
Web Experiences
$170-232k
Includes equity
5 days a week in office ( Mountain View, CA)
AI assistant platform
Job no longer available
AI assistant platform
501-1000 employees
Job no longer available
$170-232k
Includes equity
5 days a week in office ( Mountain View, CA)
501-1000 employees
Company mission
To help every employee get work done efficiently and effectively.
Role
Who you are
- As a Product Manager Lead for Web Experiences, you have a technical foundation for building enterprise products on the web with an emphasis on the user experience
- You are an expert in deconstructing complex problems by utilizing your technical depth and data-driven approach to finding solutions
- You are someone who can bridge the technical with the enterprise and cultivate relationships with both internal and external stakeholders
- You feel most at home when working hand in hand with data, engineering, user experience and customer success
- You are someone deeply curious about the technology behind the product and are able to clearly and consistently write about new product concepts and plans
- You are an experienced and accomplished Product Manager with 10+ years experience and have successfully launched SaaS products - web product experience a plus
- You are have experience building enterprise products that required 3rd party platform integrations
- You have a proven track record of taking ownership of product goals and delivering against them
- You have sound framework for when to iterate, when to discard, and when to scale products
- You have the skills needed to take input from multiple sources, crystallize clear priorities, and communicate them effectively
- You are an effective communicator, you pay attention to the finer details, and you empathize with customers and stakeholder and build meaningful relationships
- You are curious and bring genuine excitement to learn new subject areas and are comfortable to be scrappy as and when needed
What the job involves
- You will lead Moveworks product web strategy - all the ways where Moveworks is exposed to users as part of a holistic web experience beyond chat
- You will deconstruct complex problems by utilizing your technical depth and a data-influenced approach including a steady data diet of product usage to inform roadmap
- You will drive product development from concept to launch and successful iteration in a fast-paced customer obsessed organization with an emphasis on written communication to convey product concepts and status updates
- You will create product specs to crisply identify problems, set goals, and define success metrics to help design and engineering teams develop the admin and integration experience products
- You will support cross functional teams to achieve their goals through collaborative goal setting, project definition, and milestone development throughout the project
- You will ensure our designers deeply understand the problems to be solved and can test their ideas rapidly
- You will support our deployment team in helping customers realize product value quickly
- You will win the trust of CIOs and IT Managers at F500 companies to enable rapid business decisions
Our take
Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.
In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.
With its upcoming acquisition by ServiceNow, Moveworks is stepping into an exciting new chapter. Joining forces with ServiceNow means its AI assistant and enterprise search tools can reach even more employees and businesses, helping make everyday work tasks easier and faster. The deal also sets Moveworks up to be a key player in the future of workplace AI, showing that its technology is ready to grow and make an even bigger impact.
Steph
Company Specialist at Welcome to the Jungle
Insights
97% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2021
$200m
SERIES C
Nov 2019
$75m
SERIES B
Total funding: $305m
Company benefits
- Fully paid medical, dental, and vision coverage
- Short-term disability, long-term disability, and life insurance
- Unlimited PTO — most staff take between 4-6 weeks each year
- 16 weeks paid parental leave
- Competitive salary — we’re one of the best-paying companies in the Bay Area
- 401(k) program
- Equity and stock options
- Commuter and parking benefits
- Office closures for Global Employee Appreciation Days twice per year
- Manager mentorship program
- Buddy program for new hires
- Paid industry certifications
- Continuing education stipend
Company HQ
Mountain View, CA
Leadership
Bhavin Shah
(Founder & CEO)After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.
Vaibhav Nivargi
(Co-Founder & CTO)Vaibhav began their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.
Varun Singh
(Co-Founde r& President)Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.
Jiang Chen
(Co-Founder & CTO of AI)Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.
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