Team Member Experience Program Lead, Lyft
$84-105k
More information about location
3 days a week in office (New York, NY)
Ride sharing company
Job no longer available
Ride sharing company
1001+ employees
Job no longer available
$84-105k
More information about location
3 days a week in office (New York, NY)
1001+ employees
Company mission
To improve people’s lives with the world’s best transportation.
Role
Who you are
- 3-5 years of experience in employee development, diversity, equity, inclusion, and belonging (DEIB), learning and development (L&D), or a similar field
- Proven ability to collaborate with subject matter experts and stakeholders to create impactful career growth solutions
- Experienced in fostering an inclusive environment, valuing diverse perspectives, and developing talent pipelines to ensure leadership continuity
- Adept at crafting career growth initiatives, promoting inclusivity and belonging
- Competent in developing engaging career development content and actively engaging stakeholders to drive program success
- Skilled in overseeing multiple initiatives, effectively prioritizing tasks, and leveraging data to inform decisions and assess outcomes
- Proficient in managing complex projects independently, identifying challenges, and implementing strategic solutions
- Curiosity and passion for continuous growth, with a self-directed interest to explore career development trends and innovations
- Strong collaboration skills with the ability to work with cross-functional teams and subject matter experts
- Commitment to DEIB and accessibility, ensuring career initiatives are inclusive and accessible for all employees
What the job involves
- As the Team Member Experience Program Lead, you will play a pivotal role in understanding the unique needs of our team members, with a special emphasis on underrepresented talent
- Your primary responsibility will be to design and implement comprehensive career development initiatives that empower employees at all stages of their career journey
- By focusing on individual growth and organizational needs, you will ensure that our team members have the tools and opportunities to excel and advance within the company
- A key aspect of this role involves deeply understanding the barriers for team members to develop and grow into manager and/or senior leadership roles
- You will lead efforts to create tailored development initiatives that align with Lyft's values and business objectives
- These may include rotational programs, internal mobility policies and procedures, sponsorship or mentorship programs, peer learning, external speaker series, etc
- By collaborating with Talent Management, DEIB and other People team and business partner stakeholders, you will ensure that these career growth initiatives are effective and contribute to a diverse and inclusive leadership team and culture
- Your work will be instrumental in driving continuous improvement and accountability in fostering a thriving career development environment at Lyft where everyone belongs
- As a Program Lead, you will help shape the future of our workforce by designing career development solutions that inspire growth and drive performance
- You’ll have the opportunity to work with talented professionals across the company, build innovative growth initiatives, and make a lasting impact on employee development
- If you thrive in an environment that values creativity, technology, and continuous improvement, this is the role for you!
- Career Growth Solution Design: Create and implement comprehensive career development solutions that are engaging, accessible, and tailored to meet the diverse needs of our workforce, particularly focusing on underrepresented talent
- Content Development & Curation: Collaborate with subject matter experts to create content that is relevant and enhances employee performance and career progression
- Program Management & Delivery: Manage and deliver multiple career growth initiatives, ensuring high-quality outcomes with minimal supervision
- Collaboration: Work closely with team members, managers, leaders, and subject matter experts to ensure career growth solutions are aligned with business needs and priorities
- Assessment & Feedback: Implement assessment tools to evaluate program effectiveness and drive data-informed improvements
- Innovation & Continuous Improvement: Stay informed about the latest trends in career development and contribute innovative ideas to enhance the effectiveness and reach of future initiatives
Our take
Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.
Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.
In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialed and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 14 rounds)
Jun 2018
$600m
LATE VC
Mar 2018
$200m
LATE VC
Total funding: $4.9bn
Company benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company HQ
China Basin, San Francisco, CA
Articles
Leadership
John Zimmer
(Co-Founder)Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.
Logan Green
(Co-Founder)Founded Zimride, a private ridesharing company which later pivoted into Lyft.
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