Technical Account Manager, Coralogix
Team Lead
Data observability platform
Job no longer available
Data observability platform
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To obliterate slow, costly, and outdated observability.
Role
Who you are
- Technical Expertise:
- Background knowledge and hands-on practice in Cloud DevOps, specifically experience with AWS (EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch) and the equivalent with Azure and GCP
- Background knowledge and hands-on practice in Observability, specifically experience working with one or more of the following tools - Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger
- Good knowledge of RegEx, Lucene, PromQL
- Leadership & Onboarding:
- Proven experience leading technical teams, especially focused on delivering observability solutions, logging infrastructure, and successful customer onboarding
- Ability to define and track onboarding KPIs, focusing on technical adoption and customer satisfaction
- Customer-Focused & Data-Driven Mindset:
- Strong analytical skills to interpret customer data and usage trends, ensuring continuous improvements in observability practices
- Ability to communicate complex technical information to both technical and non-technical stakeholders
- Excellent communication skills in English
- Strong presentation skills with the ability to establish credibility with executives
Desirable
- Certifications in AWS, Kubernetes, or observability platforms (e.g., Prometheus Certified)
- Experience working in a data-driven or SaaS environment
- MBA or relevant leadership experience
What the job involves
- As the Technical Account Manager (TAM) Team Leader, you will lead a team responsible for delivering excellent technical account management, with a focus on guiding the seamless onboarding of new customers.
- You will ensure your team’s success in building strong customer relationships, addressing technical issues related to observability, and maintaining data-driven operational excellence.
- This role requires technical depth in logging, monitoring, and observability tools as well as strong leadership skills
- Leadership & Team Development:
- Lead, mentor, and manage a team of TAMs to ensure successful customer onboarding and long-term success.
- Develop KPIs for the team and track performance related to the onboarding experience, ensuring customer satisfaction
- Provide technical guidance and foster team collaboration on observability tools and log analytics
- Technical Expertise & Customer Engagement:
- Oversee the implementation of observability tools, guiding customers through Logs, Matric and Traces monitoring, and real-time analysis
- Ensure that your team delivers expert-level onboarding and ongoing, for our observability and logging solutions
- Provide deep technical insights on cloud observability and integration of Coralogix into customer infrastructures
- Customer Relationship Management:
- Be the primary escalation point for customer technical challenges
- Proactively work with customers to enhance their logging and observability practices, integrating them seamlessly with Coralogix’s platform
- Engage with Coralogix stakeholders to provide tailored technical solutions that align with customer business goals
- Data-Driven Leadership:
- Leverage customer feedback and usage data to enhance the onboarding process and overall TAM team performance
- Analyze patterns in customer data, ensuring that your team applies data insights to improve observability outcomes and preempt issues
- Collaborate with internal teams on product enhancements, informed by your team's customer data analysis
Our take
The drive towards data-driven business decision making, coupled with the rising complexity of data infrastructure has led to huge amounts of capital investment into Data Observability companies.
Coralogix is one such company – along with the likes of Crible and Monte-Carlo – to have secured hundreds of millions in funding as they look to get ahead of the competition. Each offers solutions that ensure the integrity and quality of data, but Coralogix sets itself apart by not requiring manual indexing from engineers.
The knock on effect of this model is that engineers can make faster queries, while large-scale data systems are able to grow without burdening engineers with manual tasks.
Though founded in Israel in 2014, Coralogix has been scaling aggressively since 2019, opening a second HQ in California and offices in India and the UK. Considering the health of the Data Observability market as well as its heavy funding, Coralogix looks well positioned for further growth, especially off the back of 2025 funding.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2025
$115m
SERIES E
Jun 2022
$142m
SERIES D
Total funding: $353.2m
Company benefits
- Grow with us: Over 50% of our leadership roles are filled through internal promotions. We believe in growing our people as we grow the company.
- Global opportunities: With team members in 28 countries, Coralogix offers a truly global work experience and diverse career paths across functions and geographies.
- Top talent, real impact: Join some of the best minds in observability. Our teams are passionate, expert, and deeply connected to the business impact of their work.
- Autonomy and ownership: We empower our people to make decisions, take initiative, and shape how things get done. We’re here for our employees, every step of the way.
- Kid-friendly & pet-friendly: We’re a company where parents, dog lovers (and yes, both!) can thrive. Our flexible, hybrid model and inclusive culture help people bring their whole selves to work.
- Diversity & belonging: A truly international workplace with a culture that celebrates differences and creates a strong sense of belonging for everyone.
- Business-driven impact: Every role at Coralogix is connected to our core business goals. No matter your position, you’ll see how your work directly contributes to the company’s success.
- Proven growth, unicorn status: Be part of a fast-growing company that has scaled year over year for the past 5 years & is proudly recognized as a unicorn in the tech industry
Company HQ
South Boston Waterfront, Boston, MA
Leadership
Ariel Assaraf
(Co-Founder & CEO)After co-founding Coralogix in 2014, Ariel originally served as the CPO until 2019, when he moved into the role of CEO. Prior to Coralogix, he was a Quality Architect and Team Leader at Verint-Systems.
Lior Redlus
(Co-Founder & Chief Data Science Officer)Before co-founding Coralogix, Lior spent 7 years as SEO and Internet Marketing Manager at Redco Equipment & Industry Ltd.
Yoni Farin
(Co-Founder, CTO & CPO)Previously an R&D Group Leader at Verint Video Solutions, where he spent just under 5 years. Prior to this he worked in R&D for Motorola Solutions.
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