Content Design Lead, Wise
£100-120k
1-5 days a week in office (Clifton Street, London)
Money without borders
Be an early applicant
Money without borders
1001+ employees
Be an early applicant
£100-120k
1-5 days a week in office (Clifton Street, London)
1001+ employees
Company mission
We believe in money without borders. That's why we're building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
Role
Who you are
- You specifically have experience in B2B spaces, crafting compelling narratives that shape the user journey
- You’re an accomplished content design leader with experience leading teams to ship world-class consumer products
- You’re a trusted partner, building effective relationships with your peers across the business
- You’re comfortable navigating complexity and ambiguity — and can successfully lead groups in this environment
- You have an eye for quality, and know how to support designers and teams to deliver it
- You’re influential and inspiring, able to lead others in a culture that values autonomy and empowerment
- You’re highly empathetic, both to customers and the people you work with
What the job involves
- You’ll be leading a group of talented content designers, working across the cross-functional teams that make up Product Discovery in onboarding — a squad that acts as the ‘Window to Wise’ and shaping people’s first experiences and interactions with us
- Collaborating with your product design, product management and engineering partners to lead the teams, set the vision and strategy, and coach teams to deliver it
- Working on the exciting growth area of our Business product, specifically the discovery journey, and setting the direction for upcoming work
- Planning and prioritising the work and hiring and onboarding new designers as needed
- Working with design leaders from other squads to build a single, seamless experience for customers
- Using your design leadership skills to up-level quality, maturity and alignment across the onboarding squad
- Support and grow a talented design team
- Guide teams to deliver impact and ship work you’re proud of
- Be hands on, leading through the work and setting the bar
- Elevate product and design quality — you define what good looks like in the squad, then help them deliver it
- Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money
Salary benchmarks
Our take
Wise started when the two founders realised they would be better off trading Estonian kroons for British pounds (and vice versa) between themselves rather than going through banks. That was back in 2011, and they've since grown Wise into one of Europe's most successful tech businesses, exchanging billions of currency every month.
Wise rapidly grew by solving a significant problem for customers, who lost too much money to banks when exchanging currency. Its attracted investment from some of the best investors in the world, from Andreesen Horowitz to Index Ventures and even Richard Branson.
While the market is crowded with new entrants (think Revolut and Monzo) and traditional banks trying to catch up, Wise is still staying one step ahead having recently opened a new hub in India and new payment features as well as reporting a rise in key metrics on higher volume and customer growth. This continued growth positions the company well for continued success in the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Employee endorsements
Flexible working
"I'm trusted to do my work regardless of whether I'm in the office or working from my spare room. Our mobile wiser scheme gives us the opportunity to..."
Funding (last 2 of 7 rounds)
Nov 2017
$280m
SERIES E
May 2016
$26.7m
SERIES D
Total funding: $397.1m
Company HQ
London, UK
Articles
Leadership
Taavet Hinrikus
(Co-Founder & Chairman)Previously Director of Strategy for Skype.
Kristo Käärmann
(Co-Founder & CEO)Previously a Consultant at PwC and Manager at Deloitte.
People progressing
Joined as Banking Lead, promoted to Head of Banking after 2 years, then again to Global Head of Banking and Chief Banking and Expansion Officer.
Diversity, Equity & Inclusion at Wise
- Communities and safe spaces (Employee Resource Groups) – led by our Wisers so people can share experiences and information, support each other and connect on shared values
- Wise Cultural Calendar – a programme to learn and celebrate the wide range of cultures, traditions, backgrounds, and global experiences we have here at Wise. Example programmes include Pride Summer and Black History Month
- Our teams continue to set and drive their own bespoke objectives, holding themselves accountable and making sure they focus efforts where they can have the most impact
- We’re excited to partner with InChorus to collect ongoing data on our culture and enable teams to track their progress
- DEI development and training — We’re building our capability and getting everyone on the same page about DEI. Our new training programme will help new joiners and all Wisers know what DEI looks like day-to-day and how they can play their part
- Global policy review — We’re working with an external advisor to provide detailed feedback on best practices in policies by end January
- Disability inclusion – We’re building resources and support for Wisers and candidates with disabilities. Our goals is to offer practical information and support to ensure that Wise remains an inclusive environment for those impacted by a disability
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