Strategic Partnerships Lead, Extend
Enterprise
$300k
OTE
More information about location
Warranty and protection plan services
Job no longer available
Warranty and protection plan services
201-500 employees
Job no longer available
$300k
OTE
More information about location
201-500 employees
Company mission
To revive an industry that's been starved of modernity and change for too long.
Role
Who you are
- We're seeking detail-oriented, curious self-starters who thrive in dynamic environments, possess exceptional analytical problem-solving skills, and excel at building strong relationships
- Structured, analytical thinker with experience deconstructing complex business problems, developing hypotheses, and communicating insights clearly and persuasively
- 5+ years prior experience in strategy consulting, enterprise sales, or a similar strategic, client-facing role
- High learning agility: comfortable diving into new industries, products, and business models quickly. Naturally curious to ask the right questions (internally and externally) to develop informed points of view
- Resourceful and execution-oriented: combines creative thinking with the grit and ownership required to consistently create positive momentum
- Proven relationship builder with executive presence: confident engaging with C-level leaders and navigating multi-stakeholder environments
- Preferred: Exposure to retail, eCommerce, shipping/logistics, payments, or adjacent industries
- Location flexible
What the job involves
- As an Enterprise Strategic Partnerships Lead at Extend, you’ll be focused on securing deals with our largest potential retail/brand partners across core verticals
- You will have a unique opportunity to play a significant role in driving meaningful, strategic revenue growth for a Series C company on an exciting growth trajectory
- This role involves orchestrating internal and external teams to establish long-term relationships with our partners, manage complex engagements, and deliver customized, strategic solutions that create incremental value
- Win new business, leading complex, 3–12+ month enterprise engagements: shape strategic partnership discussions with C-level executives and cross-functional stakeholders
- Own the full deal strategy and execution lifecycle: drive opportunities from initial hypothesis framing and opportunity assessment through differentiated solution creation, business case development, negotiation, and contract execution
- Serve as strategic quarterback: Translate strategy into action by designing bespoke commercial solutions and aligning internal cross-functional teams (Product, Solution Engineering, Legal, Pricing, and Growth Strategy) to deliver
- Build and maintain senior-level relationships: deeply understand partner businesses and retail trends, identify whitespace, and co-create new opportunities to capture value
- Create and deliver compelling materials: prepare executive presentations, financial models, and commercial proposals that communicate value with clarity and precision
- Shape Product and GTM strategy: Spearhead expansion by identifying new use cases, stakeholders, and product messaging that improves results in the market, while informing product roadmaps and features by gathering customer feedback and conveying market needs to internal Product teams
Our take
Extend allows online and offline merchants to offer product warranties and protection plans at the point of sale. It aims to provide a comprehensive and centralized warranty system where before there was not one. The company also provides customers themselves with a fast support experience, where 95% of claims are resolved in just 90 seconds.
Its API based platform is integrated into the likes of Shopify, Magento, Salesforce Commerce Cloud and BigCommerce, and can also be integrated into private client-owned e-commerce platforms. This ease of use is what makes Extend so appealing for clients.
On top of this, its seen good funding thats fuelled business growth and geographical expansion. It’s interesting to note that PayPal Ventures and SoftBank are two of their main backers, as this indicates that payment giants see the value of these point of sale transactions. And in 2022, it was named a certified partner of Shopify and reached an important milestone in becoming a full-service company, taking it one step closer to its vision of becoming the "AppleCare for everything".
Steph
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2021
$260m
SERIES C
Oct 2020
$40m
SERIES B
Total funding: $316.4m
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Woodrow Levin
(Founder & CEO)Woodrow started his career by founding InStadium in 2000, where he spent 7 years before also founding Riverbank Capital and BringIt. After further roles at DocuSign and DraftKings, he founded Extend in February 2019, serving since then as CEO.
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