Client Success Manager, Doximity
Hospital Solutions
$80-100k
Inclusive of salary + equity + Employee stock purchase plan
Professional medical network for physicians
Be an early applicant
Professional medical network for physicians
501-1000 employees
Be an early applicant
$80-100k
Inclusive of salary + equity + Employee stock purchase plan
501-1000 employees
Company mission
To connect healthcare professionals and make their lives more productive.
Role
Who you are
- The healthcare industry is nothing new to you and you're ready to join our rapidly growing Hospital Solutions team
- You're ready to embrace a fast-paced, tech-savvy, non-corporate environment
- You manage multiple projects and priorities simultaneously
- Your coworkers describe you as detail-oriented, self-motivated, and the ultimate problem solver with a “can-do” personality
- Prior experience in healthcare or marketing agency required
- Success working independently, and within a team, while being personally accountable for assigned tasks
- Exceptional attention to detail, written and verbal communication, and time management skills
- Highly organized, able to coordinate large amounts of information across multiple projects (and timezones!)
- Enthusiasm to help grow our business and be an energetic team player
- Solves problems creatively
Desirable
- 3-5 years of work experience in client management preferred
- Prior experience working remotely
- Prior experience in healthcare from a client, recruitment, clinical or marketing perspective
- Proficiency with Adobe and Photoshop
- Knowledge of Salesforce and Airtable
- Copy-writing experience
What the job involves
- Doximity Hospital Solutions, the platform that helps hospitals build their digital footprint, is seeking a Client Success Coordinator to join its growing team
- Support hospital accounts, and execute all aspects of hospital marketing campaigns on the platform
- Assist in maintaining and improving internal documents and communication processes
- Layout campaigns, create proofs and update all platforms to reflect the latest marketing plan
- Strategically partner with CS team for campaign execution through delivery to renewal
Application process
- In your cover letter tell us about your experience working with clients and your experience working remotely!
Our take
Doximity provides an app to connect physicians to one another, so they can stay on top of medical news and in touch with their peers. Establishing itself as the "LinkedIn for Doctors", it has become the largest community of healthcare professionals in the US, with a large majority of doctors, NPs & physician assistants among its verified members.
Though there are other platforms out there connecting physicians, Doximity appears to be regarded as the leader in this space, boasting a large and established presence. Amongst its successes is the fact its "Doximity Dialer" platform has twice been recognized as 'Best in KLAS’ in the Telehealth - Video Conferencing Platforms segment at the KLAS awards.
The company has significantly grown its revenue in recent years, primarily through allowing drugmakers to promote products and services to doctors, and acting as a recruitment tool for medical systems. The company is currently focused on developing its product, increasing its utility through integrations with health record systems and adding AI administrative tools. It is well poised to achieve its ambitious goal of attaining $1 billion in annual revenue by 2028.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Apr 2014
$54m
SERIES C
Sep 2012
$17m
SERIES B
Total funding: $81.8m
Company benefits
- Competitive health insurance
- Equity grants for all employees
- Lunch & Learns, and a conference/training budget focused on topics relevant to your line of work
- Events - a few times a year, we get the entire team together to celebrate our recent victories and plan our next milestones
- The chance to recognize your colleagues when they step up their game (Doximity will sponsor a small bonus)
- 401k plan with traditional (pre-tax) and roth (after-tax) options (we'll match contributions dollar per dollar, up to $3,000)
- Adoption & fertility benefits for eligible employees - including financial reimbursement, paid parental leave, and bonding leave
- Remote working options
- Home office stipend
Company values
- Get Stuff Done: We are doers. We solve problems everyday by treating obstacles like an adventure
- Stretch Goals: Innovation requires us to push the limits. We challenge assumptions and shoot for the stars
- Straight Talk: We say what we think and every voice is heard and respected. Transparency makes us stronger
- Bring the Real You: We bring our quirky, unique selves to work. Diverse personalities create a more interesting and creative environment
Company HQ
China Basin, San Francisco, CA
Articles
Leadership
Jeff Tangney
(CEO & Co-Founder)Previously President & COO at Epocrates.
Shari Buck
(Co-Founder)Previously worked at Bluefish Wireless in Product Management and Operations.
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