Talent Management Practitioner, Coursera

• Deep understanding of change management, organizational change and effectiveness, organizational culture, strategic workforce planning, and talent trends
• 5+ years of experience in talent management, organizational design, and organizational change
• Proficient with HR systems such as Workday or similar
• Strong data analytical skills, with the ability to translate data into actionable insights
• Exceptional project management skills, with a demonstrated ability to manage multiple priorities and deadlines
• Strong interpersonal and organizational communication skills, with the ability to influence and collaborate with stakeholders at all levels
• Proven ability to design and implement effective organizational change and performance management strategies
• Knowledge of talent management best practices and trends
• Familiarity with GenAI applications for HR

Desirable

• We are seeking a dynamic and experienced Talent Management Practitioner to join our team. This individual contributor role will report directly to the Chief Learning Officer/VP of Talent Management and Business Partners.
• The successful candidate will play a critical role in managing our talent management processes, developing tools and templates for organizational design, and advising on best practices for performance management
• Manage and oversee Coursera’s annual review process and quarterly performance check-ins
• Develop criteria and guidelines to ensure consistent and fair performance evaluations across the organization
• Provide training and support for managers on effective performance feedback and goal setting
• Design and implement performance improvement plans and track progress
• Utilize performance data to identify top talent and key performance issues
• Continuously refine and improve performance management processes based on feedback and best practices
• Develop and implement tools and templates to support organizational design and change initiatives
• Conduct organizational diagnostics to identify and address structural and cultural challenges
• Design and deliver change management programs that ensure smooth transitions and adoption of new processes
• Facilitate workshops and focus groups to gather information and drive organizational design initiatives
• Create detailed project plans for organizational change initiatives, including timelines, milestones, and deliverables
• Monitor and evaluate the impact of change initiatives on overall organizational performance
• Advise on formats and processes for performance management that align with Coursera's culture and strategic goals
• Conduct workforce planning and talent analytics to inform strategic decisions
• Develop and monitor metrics to assess the effectiveness of talent management initiatives
• Collaborate with senior leaders to align talent strategy with business objectives
• Identify critical roles and develop succession planning strategies
• Research and integrate external talent management trends and best practices to enhance internal processes
• Work independently while collaborating with different functions across the People Team and the business to drive talent results
• Partner with HR business partners, learning and development teams, and other stakeholders to create cohesive talent management strategies
• Identify high-potential employees and create development plans to prepare them for future leadership roles
• Collaborate with the Learning and Development team to design and implement development programs
• Provide coaching and mentoring to managers on staff development and performance improvement