Director of Partnerships, Gong
EMEA
Revenue intelligence platform
Open for applications
Revenue intelligence platform
1001+ employees
Open for applications
1001+ employees
Company mission
To help companies transform their revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth.
Role
Who you are
- Strong communication, presentation, negotiation, coaching and leadership skills
- Experience with GSI’s, Rev Op Agencies preferred
- Strong background in CRM (Salesforce, HubSpot, etc) and/or productivity tools
- 7+ years of experience in technology sales, business development or software consultancy
- Excellent instincts and ability to interface at a senior level with F1000 customers
- Experience managing partner business by working through pipeline, sales, pilot and deployment cycles
- Strong CRM and business analytics knowledge
- Ability to demo to win and quickly communicate complex ideas around a business case
- Deep passion for technology and a love for working in a fast-paced, highly ambiguous start-up environment
- Experience working in an early-stage partner program is preferred
What the job involves
- As a Partner Success Manager, you will play a key role in defining Gong’s channel business strategy and execute go-to-market with Gong partners
- Develop and execute a partner recruitment strategy to grow the Gong Partner Network and meet revenue targets
- Provide onboarding, enablement and training to new partners to ensure they are able to position Gong effectively
- Conduct regular business reviews with partners to track progress, identify areas of opportunities and develop action plans
- Orchestrate internal resources to support growth and overall success for new and existing ecosystem partners
- Develop and execute business plans and joint go-to-market motions with strategic partners, establishing and driving mutual commitments around revenue attainments
- Maintain a clear view of partner business goals and over-deliver on partner-sourced revenue numbers
- Maintain product expertise across the Gong product line
- Collaborate with partners and their customers in understanding their use cases of Gong
- Understand partner’s requirements and communicate the business value of solving problems using Gong’s Revenue Intelligence solution
- Distill and communicate partner needs and product feedback to Product Management, Engineering, Marketing and Sales
- Identify customer challenges and prescribe partner service offering solutions. Demonstrate ideal customer end state and persuade supporting teams to implement partner solutions in the account
- This is a uniquely cross-functional role that calls for orchestration of various internal resources, as well as leadership in externally facing technical and business discussions, product demonstrations and education on the best way to utilize Revenue Intelligence
- Gong’s Partner Success Manager quickly discerns partners’ and customers’ technical and business needs by asking detailed and clarifying questions and presenting solutions that target those needs
- This is a demanding role that requires a project-based, technical and business leadership mindset with the ability to listen to our partners’ functional and business requirements and mapping them into business minded goals wrapped around Gong functionality
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions 0 it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586.1m
Company benefits
- Mental health support resources
- Weekly wellness events
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company values
- Customer service
- Trust
- Diversity
- Innovation
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Amit Bendov
(CEO)Former CMO at Panaya and CEO at SiSence.
Eilon Reshef
(CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
Salary benchmarks
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