Staff Database Administrator, Housecall Pro
$136-170k
+ Equity plan
Home services business management software
Be an early applicant
Home services business management software
1001+ employees
Be an early applicant
$136-170k
+ Equity plan
1001+ employees
Company mission
To help home service professionals succeed.
Role
Who you are
- You bring deep technical expertise and a collaborative mindset to partner with engineering and platform teams
- 7+ years of hands-on experience designing, implementing, and managing relational databases in enterprise or government environments
- Expert knowledge of database architecture, data modeling, indexing, and query optimization
- Experience with database security controls, backup and disaster recovery planning
- Highly skilled in replication, partitioning, and performance tuning
- Ability to lead architecture reviews, data governance discussions, and integration with other platforms
- Strong skills in data cleaning, refinement, and preparation for analysis and modeling
- Experience with datastore backup and recovery solutions, high availability, sharding, and replication
- Strong problem-solving skills and the ability to innovate and implement creative solutions
- Familiarity with infrastructure-as-code tools (i.e. Terraform, CloudFormation, Pulumi)
- Excellent communication skills to collaborate effectively with cross-functional teams
- Attention to detail and a commitment to producing high-quality results
- Strong systems thinking and ability to balance long-term objectives with immediate priorities
- Comfort with discussing tradeoffs between B-tree and bitmap indexes
- Understanding (and helping others understand) Cardinality, Data types, Transactions and Constraints in database design
- Exceptional problem-solving skills and attention to detail
- Ability to influence and align cross-functional stakeholders with varying technical depth
- Comfort working in a fast-paced environment with evolving infrastructure
- Passion for clean, maintainable, and efficient systems design
What the job involves
- As a Staff Database Administrator II, you are responsible for the development, performance, and reliability of our company’s databases
- You focus on building and maintaining secure, scalable data systems while supporting high availability and integrity across environments
- You work closely with engineers to optimize schema design, monitor system performance, and resolve production issues with a focus on long-term maintainability
- You operate as a highly skilled technical expert, bringing deep database knowledge to the team and driving improvements that help scale our applications effectively
- You proactively identify and resolve production issues, focusing on long-term maintainability
- You join developer calls, provide architectural guidance, and coach best practices with empathy and clarity
- You navigate infrastructure trade-offs with ease and contribute to strategic initiatives related to security, compliance, and business continuity
- Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros)
- This role will enjoy a mixture of schema design, reliability engineering, query and performance automation, security, and operations work
- Develop and implement database scaling strategies like sharding, replication, and data partitioning for high-growth applications
- Optimize MySQL and PostgreSQL databases for performance, stability, and security
- Design, build, and maintain database schemas and storage systems that support scalable application growth
- Monitor performance and tune databases to ensure reliability, high availability, and low latency
- Collaborate with engineering teams to support data migrations, application integrations, and optimized queries
- Plan and coordinate regular database maintenance tasks to ensure top performance
- Create and maintain documentation related to database best practices and usage patterns
- Stay current with industry trends and best practices in database management
- Track database incidents and design root cause fixes and preventative measures
- Participate in design reviews and provide database expertise for system enhancements
Our take
Housecall Pro is a leading software platform built for home service professionals, including hVAC, plumbing, and electrical contractors. It operates in a market where managing jobs, schedules, customer communications, and billing can be complex and time-consuming.So, by providing tools to simplify these tasks, Housecall Pro helps service businesses run their operations more smoothly.
Trusted by over 200,000 professionals, Housecall Pro offers a suite of tools for scheduling, dispatching, invoicing, and customer communication, all powered by AI-driven automations. And its platform is designed to make day-to-day operations easier so pros can save on time and focus on delivering quality work.
The company recently launched initiatives that further cement its role as an innovator in the industry too. Its partnership with Bluon brings AI-powered HBAC support and an extensive technical database directly into the workflow, helping technicians complete jobs faster and with more accuracy. Meanwhile, the Electrical Toolkit app provides electricians with professional-grade calculators and tools for precise, NEC-compliance work. With these advancements, Housecall Pro isn't just supporting current operations, it's shaping the future of homer service software.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2022
$65m
SERIES D
Sep 2018
$30m
SERIES C
Total funding: $115m
Company benefits
- Healthcare coverage: Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums.
- Competitive pay and equity opportunities: Housecall Pro offers market competitive compensation that includes variable pay opportunities, and we continuously evaluate market benchmarks. Our quarterly internal talent reviews provide the opportunity for performance success discussions and feedback. Certain roles are also eligible for equity this fast-growing technology company.
- Time off: We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.
- Remote work: Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.
- Family: Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!
- Learning and development: Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.
- Career acceleration: We like to help our people as much as we do our Pros. Housecall Pro helps you accelerate your career with dedicated Career Success Conversations, frequent two-way feedback, and milestone learning programs like our Manager 101 series.
- Wellness: Housecall Pro provides immediate access to a robust Employee Assistance Plan (EAP) for all employees. We also invite everyone to join us for two or three monthly virtual wellness sessions led by experts on a variety of topics.
- Mental health: Housecall Pro’s monthly wellness programming, presented by experts, often spotlights mental health topics. Employees can join live webinars or watch recordings later. We also have an extensive Employee Assistance Plan with multiple resources including direct access to mental health providers.
- Office setup: Housecall Pro provides each new employee with a home office setup that includes a computer and accessories. We also offer ongoing internet and phone reimbursement to help offset expenses.
- Income protection: Housecall Pro wants you to have peace of mind if the unexpected happens. We pay for disability and life insurance. We also offer voluntary accident and hospital plans to help at times when you might need something additional.
- Financial wellness: Housecall Pro offers several ways to save on taxes and plan for your future. Our Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA) help you put aside money tax-free for qualified medical and daycare expenses. Our 401k plan provides powerful tax-free retirement savings along with access to financial planning tools.
Company HQ
River North Art District, Denver, CO
Leadership
Michael Beaudoin
(CEO)Early-stage startup Investor and Mentor. Served as a Board Member from 2015, then becoming CEO in 2020. Has been on the founding team at a number of other startups including a 13 year spell in charge of HomeAdvisor.
Ian Heidt
(Co-Founder & Chief AI Officer)Previously CEO from the company's 2013 launch until Michael Beaudoin stepped into the role in 2020. Previously spent seven years as a Director at multinational corporation Qualcomm.
Adam Perry-Pelletier
(Co-Founder & Chief Engineering Officer)Spent six years prior to Housecall Pro at Qualcomm as Director of Engineering. Former Software Engineer at Moebius Solutions and Tachyon Networks.
Roland Ligtenberg
(Co-Founder & SVP of Growth & Innovation)Former Qualcomm Product & Business Development Manager, former Managing Partner at tech consultancy Light Mountain Partners. Was the Founder of the San Diego Electronic Music Initiative.
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