Site Reliability Engineering Manager, Checkr
$197-232k
2-3 days a week in office
Automated background checks
Job no longer available
Automated background checks
1001+ employees
Job no longer available
$197-232k
2-3 days a week in office
1001+ employees
Company mission
To build a fairer future by designing technology to create opportunities for all.
Role
Who you are
- We’re looking for a Site Reliability Engineering Manager with extensive leadership and observability experience in cloud-based applications
- Extensive knowledge of AWS, Kubernetes, and event orchestration is desired
- Tooling knowledge with Datadog, PagerDuty, and Atlassian (Jira, Confluence) is highly preferred to identify strategies to improve our full-stack telemetry and monitoring capabilities
- 8+ years working in a relevant role, including 4+ years of technical leadership experience mentoring engineers
- 4+ years of experience architecting and administrating observability stacks, either managed or self-hosted (e.g., Datadog, New Relic, Prometheus, Elastic Stack/ELK, OpenTelemetry)
- Experience with operation of containerized microservices running on the public cloud, asynchronous event processing, and databases
- Knowledge of Linux, Git, and CI/CD pipelines
- On-call support of highly available production systems
- Designing and building new tools to automate repetitive tasks, prevent incidents or improve MTTR using programming language such as Python
- Experience with automation and Infrastructure as Code using tools like Terraform, Terragrunt, or Cloud Formation
- Understanding of how application components interact and experience contributing to architectural discussions
- Unwavering commitment to operational security and best practices
- Ownership: identify problems, propose solutions, and then coach and guide a team to implement them
- Connection: motivated to help other teams improve their service reliability and continuous improvement of tooling and services
What the job involves
- In this role, you will lead, manage, and mentor a team of SREs, define and track metrics surrounding the company's SLO, SLI, and SLAs, and operationalize incident management, communication, and handling
- The SRE Manager will be responsible for the availability and performance of all external and internal facing application endpoints that help drive Checkr’s business
- Mentoring SREs contributing to observability-related work, as well as to their career development
- The SRE Manager will work cross-functionally with Infrastructure, Platform, and Product Engineering, combining operations work with software engineering principles to assist and contribute to the high availability of Checkr’s systems
- You will serve as a partner to our Product Engineering teams to strategize on making their services more performant, scalable, observable, and reliable
- We are evolving the SRE team to help meet Checkr’s product-first reliability goals for this year and beyond
- Having established a strong foundation--including a containerized microservices architecture (AWS, Kong, Kubernetes, Kafka, MySQL, and MongoDB), CI/CD, full-stack monitoring, structured incident response, and a blameless postmortem culture--we are focused on implementing new capabilities like:
- Automating observability and alerting across an ever-changing landscape of microservices
- Automated Service Reliability Scorecards and Production Readiness Standards
- Software engineering project work, proposed and driven by individual SRE team members, to remove operational bottlenecks and increase velocity in ways we’ve never considered before
- Expand and improve our observability and monitoring footprint in line with cost efficiency
- Drive and delegate the day-to-day escalations and incidents with on-call engineering teams
- Collaborate with other Engineering Managers to define metrics and dashboarding requirements
- Ensure stakeholders and partners are informed of incidents and incident trends while working with other departments, such as account managers, legal, and marketing, for outbound communication
- Review the work of the SRE team, help them get unblocked, and provide mentoring
- Meet with the team and individuals weekly to collaborate and discuss topics related to processes, planning, and goals
- Manage and assist the on-call incident commander and owners in resolving production reliability issues, ensuring timely communication, retrospectives, and postmortems are performed and delivered
- Participate in design and production reviews for new features, products, or infrastructure
- Assist in planning for the growth of Checkr’s infrastructure, reliability/resiliency, and resources
Our take
Checkr addresses the unpleasant and time consuming process of background checks so that companies using on-demand employees can make safer, more informed hiring decisions in less time. Background checks are a critical part of the hiring process, and CEO Daniel Yannisse noticed that they were painfully slow, resulting in loss of work for candidates and productivity downturns for employers.
Before Checkr entered the market in 2014 with its innovative AI technology and a solid $50m in venture capital funding, companies were waiting upwards of two weeks for their checks. Checkr substantially reduces this time frame and has grown to receive a $5 billion valuation.
Checkr has accelerated growth by making several highly advantageous acquisitions of competitor companies GoodHire and Inflection. As the world of work embraces diversity and inclusion, the company announced an end-to-end service for candidates wishing to expunge their criminal records, furthering the company’s ‘fair chance’ mission and clearing 1000s of candidates for free since 2021. New products launched at the end of 2023 include Checkr Pay (providing access to payment right after a shift) and Checkr Onboard (unified onboarding processes), exemplifying how Checkr is keeping pace with a rapidly changing, flexible, and mobile-first workforce.
Freddie
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2021
$250m
SERIES E
Sep 2019
$160m
SERIES D
Total funding: $552.5m
Company benefits
- Parental leave
- Stock optoins
- Work from home opportunities
- Comprehensive Health Plans | We cover 100% of insurance premiums and offer generous parental and family leave
- Competitive Compensation | We offer competitive salaries and meaningful equity
- A Variety of Food and Snacks | Our culinary team serves a rotating menu for lunch each day, along with unlimited snacks and drinks
- Wellness Programs | We invest in the holistic well-being of every team member through education reimbursements, onsite massages, and physical therapy
- Flexible Paid Time Off | We want you to take the time you need to relax and recharge
- Fitness and Public Transport Reimbursement | We’ll cover your commute and help you stay active with our onsite gym or fitness provider of choice
Company HQ
Financial District, San Francisco, CA
Leadership
Jonathan Perichon
(CTO)After an MSc in Computer Science, Jonathan worked as a Software Engineer at Mogreet and deliv for a combined year and a half. He co-founded Checkr in May 2014, serving as CTO since.
Daniel Yanisse
(CEO)Daniel worked as a Software Engineer at Mogreet and Deliv before co-founding Checkr.
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