Senior Growth Strategy & Operations Manager, Talkiatry
$150-160k
+ up to a 10% performance bonus, depending on experience; actual compensation will be dependent upon the specific role, location, as well as the individual’s qualifications, experience, skills and certifications
Personalized mental healthcare provider
Open for applications
Personalized mental healthcare provider
201-500 employees
Open for applications
$150-160k
+ up to a 10% performance bonus, depending on experience; actual compensation will be dependent upon the specific role, location, as well as the individual’s qualifications, experience, skills and certifications
201-500 employees
Company mission
To transform psychiatry with accessible, human, and responsible care.
Role
Who you are
- You’re the ideal candidate if you enjoy moving fluidly between analysis and execution, bringing structure to ambiguity, thinking in systems, and operating at the intersection of analytics, strategy, and field operations
- You’re energized by seeing your ideas come to life in the real world, and you build tight feedback loops with the field to rapidly learn, iterate, and improve
- You are customer-obsessed, focused on equipping our field teams and provider partners with what they need to deliver value to the patients they support
- Analytical and data-driven, with the ability to translate complex information into clear insights
- Entrepreneurial and proactive, bringing clarity and ownership to ambiguous problems
- A strategic operator with bias to action who enjoys moving fluidly between analysis and execution
- Highly proficient in Excel (or Google Sheets) and SQL
- Experienced with BI tools such as Looker, Tableau, or Power BI
- Strong communicator who can simplify and contextualize data for diverse audiences
- Organized, process-oriented, and accountable to follow-through
- Collaborative and approachable; you build trust through competence and clarity
- Motivated by mission and impact, you care about improving how patients access care
- 4–8 years of experience in business strategy and operations, revenue or growth operations, consulting, or investment banking, or a similar analytical and execution-oriented role
- At least 2 years of experience in a high-growth or startup environment
- Prior experience supporting a commercial, growth, or field organization preferred
- Strong analytical and quantitative skills with fluency in Excel (or Sheets) and SQL
- Experience building dashboards or analytics tools (Looker, Tableau, Power BI, etc.)
- Excellent written and verbal communication skills, including experience presenting to leadership
- Bachelor’s degree required; advanced degree a plus
What the job involves
- Talkiatry is seeking a data-driven, strategic, and execution-oriented Senior Manager of Growth Strategy & Operations to support one of the company’s most important growth engines: the Mindshare Referrals program
- In this role, you will partner closely with field leadership to shape go-to-market strategy, optimize provider engagement, and deliver the insights and tools that enable consistent, scalable revenue growth
- You’ll combine analytical rigor, strong business judgment, and a bias for action to identify what drives performance, uncover growth opportunities, and build the workflows and processes that help our teams win
- One moment you’ll be diving into performance data to surface early indicators and trends that guide where we focus, and the next you’ll be leading a territory performance review with executive leadership or partnering with a field rep to test a new approach
- This is a unique opportunity to gain hands-on operating experience, help build a best-in-class commercial function, and play a critical role in shaping the evolution of the Mindshare program — ultimately enabling more patients to access the care they need
- Partner with Strategic Operations and field leadership to shape and monitor go-to-market strategy
- Act as a strategic partner to leadership by bringing structure, insight, and clarity to decision-making
- Translate performance trends into actionable plans that focus field teams on high impact efforts
- Analyze referral and territory data to identify patterns, risks and growth opportunities
- Design and refine playbooks to drive consistency, efficiency and repeatability in field execution
- Prepare materials and support QBRs with executives at partnered organizations
- Build scalable systems for reporting feedback, and accountability
- Develop dashboards, reports, and summaries that track growth, performance, and forecasts
- Support account segmentation, territory planning, and prioritization to optimize market coverage
- Collaborate cross-functionally with Data, Partnerships, Marketing, Clinical and Product teams to improve tools and operating processes
- Partner with the field team to test new approaches and build rapid feedback loops from the market
- You won’t be just an analyst—you’ll be a growth operator, a trusted partner to leadership, and a key architect of how Talkiatry scales access to care
Our take
Awareness of the importance of mental health is growing worldwide, with many people seeking psychiatry to improve their mental wellness and quality of life. However, psychiatrist waiting lists and a "one size fits all" approach to mental health often prevent people from receiving the support that they need.
Talkiatry provides a personalized mental health marketplace, matching users with in-house psychiatrists based on preliminary assessment answers. Whilst the company inevitably faces competition from other online psychiatry marketplaces, Talkiatry shows the potential to stand out through its personalized, flexible, and insurance-first approach.
Healthtech is growing in strength, and with various partnerships and substantial funding to its name, Talkiatry is poised for future success. As the company continues to innovate and scale, the future looks bright for this company in the evolving healthcare landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2024
$65m
SERIES C
Jul 2022
$75m
SERIES B
Total funding: $198m
Company benefits
- Flexible location: Work remotely across the US or from our HQ in NYC
- Health insurance 100% covered on day one
- 401(k) match with match
- Generous PTO plus paid holidays
- Paid parental leave
Company HQ
Chelsea, New York, NY
Leadership
Robert Krayn
(Co-Founder & CEO)Experience as an Analyst for BNY Mellon from 2012 to 2013 and Guggenheim Partners from 2013 to 2014. Vice President of MidOcean Partners from 2014 to 2019.
Georgia Gaveras
(Co-Founder & Chief Medical Officer)Previously the Director of the Comprehensive Psychiatric Emergency Program at NYC Health + Hospitals. They were also an Attending Psychiatrist at Cohen Children's Medical Center and spent 10 years at Mount Sinai Health System as an Attending Psychiatrist and Director.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 12 more jobs at Talkiatry