Site Reliability Engineer, Global-e
Foundation Team
3+ days a week in office
Cross-border eCommerce enablement platform
Be an early applicant
Cross-border eCommerce enablement platform
1001+ employees
Be an early applicant
3+ days a week in office
1001+ employees
Company mission
Making eCommerce border agnostic.
Role
Who you are
- This is a mid-level role for someone who is hands-on with cloud infrastructure and eager to grow their skills across a modern, high-traffic production environment
- Pragmatic and Reliable: You take ownership of the systems you build and prioritize stability without sacrificing velocity
- Curious and Hands-On: You enjoy digging into production issues, understanding root causes, and learning how complex distributed systems behave under pressure
- A Clear Communicator: You can articulate technical tradeoffs and incident timelines to both engineering peers and non-technical stakeholders
- Collaborative: You thrive working alongside software engineers and understand that great infrastructure enables great products
- Growth-Oriented: You're actively developing your skills and excited to take on increasing ownership over time
- 2+ Years of Experience in a DevOps, SRE, or platform/infrastructure engineering role
- Solid Cloud Experience: Hands-on with AWS services (EKS, RDS, Kinesis, S3, IAM, and related services)
- Terraform Proficiency: Comfortable writing and maintaining production-grade infrastructure as code
- Kubernetes Familiarity: Experience deploying, debugging, and operating containerised workloads on Kubernetes
- CI/CD Experience: Familiarity with pipeline tooling (e.g. GitHub Actions, ArgoCD, Jenkins, or similar)
- Observability Skills: Experience with monitoring and alerting tools (e.g. Datadog, Prometheus/Grafana, or equivalent)
- Scripting Ability: Comfortable with Python, Bash, or similar for automation and tooling tasks
- A Reliability Mindset: Understanding of SRE principles — SLOs, error budgets, incident management, and blameless post-mortems
What the job involves
- As a DevOps/SRE Engineer on our Foundation team, you will help build, operate, and continuously improve the platform infrastructure that underpins all of Global-e's microservices
- You'll work at the intersection of infrastructure engineering and reliability — automating deployments, hardening systems, and ensuring our platform scales reliably to handle millions of transactions worldwide
- You'll collaborate closely with software engineers, platform architects, and product teams to keep our systems fast, resilient, and operationally excellent
- This role reports to the Engineering Manager for the Foundation team and is based out of our Dublin, Ireland office
- Own Infrastructure as Code: Write, maintain, and improve Terraform modules to provision and manage cloud resources on AWS (EKS, RDS, Kinesis, and more)
- Support and Improve CI/CD Pipelines: Build and maintain reliable deployment pipelines that enable engineering teams to ship with speed and confidence
- Ensure Platform Reliability: Define and track SLOs/SLAs, respond to incidents, conduct post-mortems, and drive systemic improvements to reduce toil and prevent recurrence
- Monitor and Observe: Implement and maintain observability tooling — metrics, logging, alerting, and dashboards — to provide clear visibility into system health
- Scale Kubernetes Workloads: Help manage and evolve our EKS clusters, ensuring workloads are performant, cost-efficient, and fault-tolerant
- Embrace AI-Augmented Operations: Leverage and help expand our growing use of AI tooling — from AIOps and anomaly detection to AI-assisted incident response and infrastructure optimisation — as we invest heavily in bringing AI into our day-to-day engineering workflows
- Collaborate Across Teams: Partner with software engineers to bridge the gap between development and operations — advising on best practices, reviewing infrastructure changes, and supporting teams during rollouts
- Improve Security Posture: Contribute to hardening cloud environments, managing secrets, and enforcing least-privilege access controls
- Automate Everything: Identify manual processes and replace them with robust, repeatable automation
Our take
Global-e pictures a world where international eCommerce growth is simple and profitable for retailers. To achieve this, the Israel-founded company - now with a footprint in United States, Europe and Asia - offers a platform with solutions to accelerate global, direct-to-consumer cross-border eCommerce.
Global-e is currently working to support the global expansion of brands of all sizes, recently partnering with Pitney Bowes, who will provide its logistics services, strengthening Global-e’s solutions for large organisations.
This, among many other partnerships and acquisitions in recent years, including Flow Commerce for $500M, contributes towards the company’s goal of being the leading end-to-end solution of choice for any size merchant. As an ambitious company with a reputable history and pedigree, continued growth for both its clients and itself seems inevitable.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2020
$60m
LATE VC
Apr 2018
$20m
LATE VC
Total funding: $100m
Leadership
Amir Schlachet
(Co-Founder & CEO)Previously acted as Assistant to the CEO for Bank Hapoalim and as an Associate for McKinsey & Co. Experience as a Software Development Team Leader for the Main Technological Unit of the Israel Intelligence Corps.
Shahar Tamari
(Co-Founder & COO)Previously acted as Head of ePayments for 888.com, Senior Vice President of Business Development for Bank Hapoalim, and as Communications Banking Manager for Bank Otsar Ha Hayal.
Nir Debbi
(Co-Founder & President)Previously served as Senior Vice President of Strategy for Bank Hapoalim, Management Consultant for Trigger-Foresight, Economic Analyst for Amdocs, and as a Duty Officer for the Israel Airport Authority.
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