Community Engagement Manager, The Alliance
Building and launching niche community businesses
Job no longer available
Building and launching niche community businesses
101-200 employees
Job no longer available
101-200 employees
Company mission
To redefine the way companies access education and scale.
Role
Who you are
- You must be highly organised, capable of managing multiple projects with precision, and comfortable holding others accountable to deadlines
- Strong communication skills are essential, as you'll collaborate closely with diverse stakeholders, rally colleagues around shared goals, and possess excellent written and verbal communication skills, including public speaking
- You should be tech-savvy, quickly adapting to new apps and technologies. Creative problem-solving is a must, and you should proactively seek new ideas for outstanding community results
- Passion for Creating Impactful Experiences: You should be excited by the challenge of creating events and experiences that members can't afford to miss
- Ownership and Accountability: Comfortably manage your workload and inspire accountability in others
- Adaptability and Speed: Embrace the dynamic nature of startups, welcoming last-minute challenges with a positive attitude. Quick learners who adapt to new tools and technologies are preferred
- Project Management and Efficiency: Strong project management skills are a must, including the use of tools like Asana to streamline workflows. You should efficiently manage multiple projects and track progress, and experience in facilitating connections and moderating online community conversations is a plus
- Community Management and Engagement: Experience building and growing B2B communities is desirable, along with a deep interest in facilitating connections and moderating conversations in a social online community
What the job involves
- We're seeking an enthusiastic Community Engagement Manager with strong project management skills to lead and nurture one or more of our vibrant community brands.
- In this multifaceted role, you'll play a pivotal role in producing exclusive member events, driving advocacy engagement, and ensuring our community members feel valued and connected.
- Additionally, you'll leverage project management tools like Asana to orchestrate and streamline our community initiatives
- Community Ownership: You'll oversee the day-to-day growth and engagement of one of our thriving community brands, ensuring it remains a hub for connection and knowledge sharing
- Strategic Community Development: Develop and scale our community strategy by crafting engaging initiatives, programs, and events that foster growth and loyalty. Utilise project management tools to streamline workflows
- Compelling Event Curation: Curate and host a diverse calendar of member events and experiences, shaping their focus, format, and frequency to deliver exceptional engagement every time
- Innovative Engagement Initiatives: Conceptualise and execute new member engagement initiatives, such as podcasts, webinar series, workshops, and discussion groups, all while managing these projects efficiently with tools like Asana
- Relationship Cultivation: Foster strong relationships with community members to boost loyalty, deepen engagement, and enhance retention rates
- Speaker and Ambassador Management: Source and secure dynamic speakers, ambassadors, and moderators, empowering them to lead community initiatives and events, with precise project management oversight
- Content-Promotion Collaboration: Collaborate with cross-functional teams, including content, marketing, events, sales, and customer success, to strategically leverage our community for organisational goals, tracking progress using project management tools
- Trend-spotting: Stay updated on community trends, bringing fresh insights and ideas to continually shape and enhance our community strategy, with efficient project management to keep initiatives on track
Our take
A fundamental change in commercial culture has occurred. Where before, brands relied on one-way communication with an ‘audience’, a rising standard of consumers for authenticity and intimacy has driven an explosion in ‘community-led growth’. The Alliance is capturing that shift in the professional development vertical.
The company has created a unique community-based professional development template for different job types. Each brand has its own set of resources, communities, events, reports and mentors connecting professionals seeking growth. For example, The Product Marketing Alliance is one of its fastest-growing marketing brands, reaching 10,000 members in its first sixteen months.
The Alliance is now working on expanding its portfolio of brands to other job types and is now home to 15 professional communities. By supporting a range of organizations - from startups to Fortune 500's like Amazon, Comcast, Microsoft, Salesforce, and IBM - the Alliance is helping teams achieve their growth goals.
Steph
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Enhanced paid holiday: 34 days including UK Bank holidays and a day off on your birthday
- Enhanced Family Policies
- Private Medical & Dental
- Life Insurance: (4 x salary)
- On-demand therapy, coaching & mental fitness via Oliva
- Heavily subsidised gym membership via Gympass
- Cycle to work & Workplace Nursery schemes
- Early bird or night owl? Our flexible hours policy allows you to structure your work for when your most productive
- Monthly Allowance via the thanksBen platform. £600 annually in year 1 and increasing with tenure
- Personal L&D budget £500 annually in year 1 and increasing with tenure
- Volunteer & L&D Days: 4 days a year (one per quarter) for you to dedicate to either L&D or Charity or Volunteer activities
- Team Trainings and development
- New tech gear: Laptop, screen, mouse, keyboard. We got you covered
- Company social events
Company HQ
SoMa, San Francisco, CA
Leadership
Richard King
(Founder & CEO)Founder of Acara where they serve as the VP of Product. Previously a Senior Product Manager at Arctic Fox.
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