Senior Manager of Public Relations, Whatnot
Trust & Safety and Corporate Comms
$170-200k
+ Equity
Live stream platform & marketplace
Job no longer available
Live stream platform & marketplace
1001+ employees
Job no longer available
$170-200k
+ Equity
1001+ employees
Company mission
To enable anyone to turn their passion into a business and bring people together through commerce.
Role
Who you are
- As our Manager, Public Relations you should have 6+ years of Public Relations or corporate communications and product communications experience
- Experience working on Trust & Safety issues and crisis management
- A strong understanding of the tech or e-commerce and policy landscape
- Experience collaborating with product teams to distill complex language into a digestible narrative
- Strong project management capabilities including planning, prioritizing and execution
- A self-starter who can prioritize in challenging situations and balance between two-sided community needs and business and seller priorities
- Exceptional writing skills, ability to quickly message complex topics for multiple audiences
- You are comfortable operating on a small team and will get in the weeds to produce results in a highly ambiguous environment. You are scrappy and no job is too small
- Experience forging relationships and working cross-functionally with marketing, Trust & Safety, product, legal, and policy teams
- High-growth startup, marketplace or creator-focused platform experience preferred
What the job involves
- The Communications team at Whatnot works across all areas of the business in both a proactive and reactive capacity and helps to shape and protect external and internal perceptions of Whatnot. We’re hiring for an experienced PR Manager to lead Trust & Safety, while supporting Corporate and Product-related priorities
- As the Manager, Public Relations, you will be responsible for leading Trust & Safety communications while executing our corporate and product communications strategies
- You’ll be an integral part of the team in supporting Whatnot’s brand and reputation, including media relations, crisis communications and external communications
- Lead Trust & Safety Comms: Work cross-functionally with Policy, Commerce, Trust & Safety, and Legal to ensure we educate our community and the broader public around important policy topics and changes, from communications plans to partnering with Policy to develop content. Manage company response for crisis and navigate high-profile escalations in real-time with key stakeholders
- Own Media Relations: Build relationships with key reporters while establishing Whatnot as a key resource, develop pitch angles that support and protect our broader business narratives, and create thought leadership opportunities for our spokespeople that will further position Whatnot as a trusted platform
- Execute Corporate and Product Comms: Help drive brand awareness for Whatnot by regularly educating the press about what we do, driving thought leadership for our spokespeople, and leveraging company data and insights to move our key business and product narratives forward. Develop product messaging, blog posts, proactive pitches, case studies, and thought leadership narratives to spotlight the platform’s growth, innovation and new features
Our take
Live shopping is changing the way people engage with eCommerce and Whatnot is one of the key platforms driving this shift. The company operates across the US, UK, and Europe, where millions of people connect each day to buy, sell, and build communities around shared interests.
Founded in 2019, Whatnot allows real-time auctions where buyers can watch sellers showcase products and share their expertise, creating a more interactive and personal shopper experience. Sellers include individual creators and small businesses who use live shows to reach audiences and grow their online presence.
As of 2025, the company reports over $6B in sales, with sellers earning significantly more on average than other major marketplaces. And with a range of investor support, Whatnot is committed to developing new ways to make online shopping more social and community-driven.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
Jon Malkemus, VP Product Design
Insights
54% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2025
$225m
SERIES F
Jan 2025
$265m
SERIES E
Total funding: $974.2m
Company benefits
- Wellness: Health, dental, vision, and life insurance plans. We also cover some of the cost for your dependents as well.
- Compensation: Generous compensation, including a competitive base salary and equity. Whatnot offers monthly reimbursement for internet and phone costs, along with a one-time home office set-up allowance. Whatnot offers a pension plan and matches employee contributions of up to 4% of the employee’s base salary.
- Recharge: Whatnot gives you the freedom to take time off as you see fit. And, we take company-wide Winter and Summer breaks so we can recharge. Whatnot provides a monthly allowance for wellness expenses. We know that to take care of our customers, we have to take care of ourselves. Supplemental health and life insurance coverage comes standard at Whatnot. 16 weeks of paid parental leave, and an additional one-month gradual return-to-work period.* Plus an additional childcare allowance, and a lifetime allowance for family planning, including adoption and fertility expenses. *The leave allowances provided by Whatnot may be dictated / informed by your country’s legal requirements,
- Flexibility: As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together.
Company values
- Always listen to customers
- Move uncomfortably fast
- Prioritize impact ruthlessly
- Own everything and nothing
- Set crazy goals
- Provide extreme transparency
- Optimize for the upside
- Team over ego
- Figure it out
- Deeply understand why
- Have fun & be kind
Company HQ
Venice, Los Angeles, CA
Articles
Leadership
Grant LaFontaine
(Co-Founder & CEO)Former Product Marketing Manager at Google, Project Manager at Facebook. Also co-founded Kit.
Logan Head
(Co-Founder & CTO)Experience in Engineering, including at Maker's Row, Factr, and Flight Club. Former Senior Product Manager at GOAT.
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