Senior User Researcher, zaizi

SFIA 4

£50-60k

Senior level

London

Office located in Hammersmith, London

Public sector data consultancy

Job no longer available

Public sector data consultancy

101-200 employees

B2BEnterpriseMachine LearningSaaSCyber SecurityCloud Computing

Job no longer available

£50-60k

Senior level

London

Office located in Hammersmith, London

101-200 employees

B2BEnterpriseMachine LearningSaaSCyber SecurityCloud Computing

Company mission

To make the Uk the best and safest place to live and work.

Job

Company

Role

Who you are

Experience of a range of qualitative and quantitative research techniques (including in-depth interviews, focus groups, surveys and usability testing)
Setting research objectives and choosing appropriate methods
The ability to plan research and define protocols
Understanding of ethical considerations related to research
Theming and synthesis outputs from raw research to produce strategic insights
Communicating information to stakeholders and your team
Being able to work in an agile and flexible way within an agile project
Leadership and guidance to others, including team members and other stakeholders
Mentoring less experienced researchers to develop their skills

What the job involves

These are the expected objectives for this role and we would be eager to discuss this further during the interview process and jointly agree it with the successful candidate
Use a variety of user research methods to gain a deep understanding of users and their needs and motivations
Communicate and evangelise user needs to the team and wider stakeholders
Work with team members to translate research findings into user stories and personas
Mentor less experienced researchers to help them realise their potential
With the possibility of line management of others
You will support the synthesis of findings and the creation of insights, reports and presentations to inform decision making and drive actions
You will also contribute to the selection of user research approaches for projects and initiatives and planning user research activities
This is more than a project-facing role, and there will be opportunity for contributing to the development of organisational methods and standards for user research within Zaizi

Salary benchmarks

Our take

Digital data consultancy, zaizi, designs, and engineers secure user-centred digital services to help UK government departments and public sector organisations improve their data usage.

By aiding clients to overcome silos and focus on user-based decision-making, zaizi prioritise outcomes over output and aims to produce high-impact work that helps clients achieve their goals and in turn offer the best for their users.

Working with the UK government and Carbon Neutral Britain, zaizi is part of a campaign aiming to push zero emissions nationwide and hopes to become a B Corp company in the near future.