Product Analyst, Shiftsmart
$125-155k
+ Offers equity
3 days a week in office
Platform for blue collar workers
Open for applications
Platform for blue collar workers
1001+ employees
Open for applications
$125-155k
+ Offers equity
3 days a week in office
1001+ employees
Company mission
Shiftsmart are on a mission to build the world’s leading platform for blue collar workers and transform the way that work, works.
Role
Who you are
- While prior product experience is not necessary, this role is a unique opportunity for an analytically-minded operator to grow within a product organization
- If you're passionate about design and driven by results, you’ll make a tangible impact on operational efficiency for national brands like Walmart, PepsiCo, Google, and Circle K
- You enjoy designing and understanding the business impact of new products
- You are excited to work on a business with multiple stakeholders and unique product challenges
- Analytically-Minded: You have 3-5+ years experience in an analytical role (e.g. data analyst, bizops, consulting, investment banking), and ideally in startups
- Results-Oriented: You are results-oriented, with a focus on driving measurable business impact and shaping product direction and relative prioritization based on insights gleaned from data
- Technically Skilled: You have strong experience with both Google Sheets and SQL and can blend quantitative data with qualitative insights to test hypotheses
- Highly Organized: You think in systems and processes, relish bringing structure to ambiguity, ruthlessly prioritize, and feel that organized and hypothesis-driven analytics are second nature to you
- Clear Communicator: You are an excellent communicator, with the ability to present complex findings to a wide audience, including leadership; proven ability to manage and deliver on multiple projects simultaneously
- Problem Solver: You thrive working through and solving complex problems, quickly learn and adapt to new situations, and synthesize the abstract into the concrete
What the job involves
- The mission of our Product team is to build best-in-class experiences that drive key business outcomes for Shiftsmart
- We work closely with our cross-functional teams to determine how we can create technology-powered solutions across our Partner App and Employer Portal that move the needle for key metrics across our business
- As a Product Analyst, you will play a pivotal role in supporting product strategy and execution through data-driven insights
- This role will collaborate with engineering, design, and operations teams to shape prioritization and direction of our product roadmap and enhance our ability to measure, analyze, and improve product performance
- This role is crucial in developing actionable insights to optimize customer experiences and support revenue growth initiatives
- Drive ROI Analytics: Develop and maintain custom dashboards and reports to monitor key performance metrics associated with new products that drive labor savings and in store sales for our enterprise customers
- Build & Execute: Own analytics initiatives that support daily operations such as using data to identify opportunities for product invention and building reports to summarize, monitor, and illustrate progress
- Experiment & Test: Design, execute, and analyze product and operational experiments with our customers to validate hypotheses and inform product direction and prioritization
- Insights & Communication: Work closely with a cross functional team of operations leaders, software engineers, and designers to drive progress against the roadmap and share ROI insights both internally and externally
Our take
Labor force participation is at an all-time low in the United States, and companies across the board are struggling to combat the shortfall. Shiftsmart’s solution is a dynamic labor marketplace, matching workers on their platform to temporary gigs, and helping companies fill gaps without committing to, or having to attract, full-time talent.
Shiftsmart’s network of over 1.2 million workers serves big-name enterprises like Google, HP, Apple, and Levi’s, and is part of a growing industry of staffing solutions for hourly workers that have been seeing big VC investments over recent years. Driven by the gig economy becoming more normalized and demand for flexible hours increasing, Shiftsmart saw its revenue increase by nearly 400%, and they put this success down to a competitively unique business model that sees more control being put in the hands of workers and employers alike. They have now done work in over 57 countries, and are operating tens of thousands of shifts each week.
Some user feedback suggests the company still has some kinks to iron out on their platform, with multiple complaints about delayed or missing payments. But with thousands of successful, efficient job placements found over the last few years, Shiftsmart are making strides in an area that looks set to remain in high demand.
Freddie
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Company benefits
- Heathcare
- Dental
- Vision
- 401(k)
Company HQ
World Trade Center, New York, NY
Leadership
Aakash Kumar
(CEO & Founder)Forbes 30 Under 30. Previously founded Searchlight Ventures during college. Worked as a Consultant @ Booz & Co and later as Cloud Business Operations & Strategy Lead @ Google.
Pavan Patel
(CTO)Forbes 30 Under 30. Previously Software Engineer @ Simply Hired and former teacher @ Teach For America.
Salary benchmarks
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