Tools & Systems Administrator, Circle
$85-100k
Salary is benchmarked on US rates and may vary in other locations. Plus equity
More information about location
Community platform for creators & brands
Be an early applicant
Community platform for creators & brands
101-200 employees
Be an early applicant
$85-100k
Salary is benchmarked on US rates and may vary in other locations. Plus equity
More information about location
101-200 employees
Company mission
To help organizations bring together engaging discussions, members, live streams, chat, events, and memberships — all in one place, all under their own brand.
Role
Who you are
- Strong alignment with our values, find our values on our career page if you haven’t read up on them yet
- You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5
- 3+ years of experience in systems administration, IT support, or a related field, with hands-on technical management of enterprise tools
- Experience managing user access, security settings, and compliance requirements for enterprise systems
- A structured, document-first approach to managing systems and workflows, with a focus on efficiency and scalability
- Hands-on experience providing IT support, diagnosing system-related issues, and optimizing tool configurations. You enjoy problem-solving and improving workflows
- Familiarity with SSO, 2FA, API integrations, and automation tools (e.g., Zapier) to streamline processes and enhance system connectivity
- Ability to track software licenses, manage renewals, and monitor costs. Proficiency in generating reports, audits, and dashboards using Google Sheets, BI tools, or SQL
- Strong ability to work cross-functionally with Finance, IT, Security, Legal, and People teams to ensure systems align with business needs
Desirable
- You’ve handled SaaS license tracking, renewals, and vendor management to optimize costs and system efficiency
- You’ve administered and optimized company-wide tools like Google Workspace, Slack, SSO/Identity Management, and other core enterprise platforms
- You’ve built workflow automations using Zapier, APIs, webhooks, or custom integrations to streamline processes and improve efficiency
- You’ve implemented and managed authentication tools like Okta to unify user access across platforms
- You’ve conducted SOC 2, GDPR, or internal IT audits to ensure system configurations meet compliance requirements
What the job involves
- As Circle's Tools & Systems Administrator, you will oversee and manage the IT, internal tools, and systems infrastructure that supports Circle’s People team and broader organization
- Reporting to the Finance team, you will ensure our technical ecosystem —including platforms like Rippling, Slack, Google Workspace, Notion, and others— is secure, efficient, and well-maintained. You will be the primary liaison between People, IT, Security, and Finance teams
- Your role will focus on system administration, access control, cost tracking, compliance support, and basic automation —ensuring our tools and systems align with industry best practices and organizational needs
- Manage Circle’s Tech Stack – Administer and oversee internal systems, including user provisioning, de-provisioning, role-based access controls, and permissions management. Manage key platforms such as Rippling (HRIS), Greenhouse (ATS), Google Workspace, Slack, Circle (our platform), and other company-wide tools
- Vendor & Licensing Management – Track software licenses, monitor associated costs, and conduct tool audits to optimize spend and manage renewals
- IT Support & Troubleshooting – Serve as the first point of contact for system-related issues, providing hands-on support for internal stakeholders and escalating complex cases when necessary
- Process Optimization – Identify inefficiencies, gaps, or risks in current workflows and implement scalable, automated solutions to improve productivity and system reliability
- Automation & Integrations – Maintain and optimize system integrations, leveraging automation tools to streamline processes and reduce manual tasks
- Security & Compliance Support – Work closely with IT, Security, and Compliance teams to implement and maintain security protocols such as SSO and 2FA, while supporting efforts to achieve and maintain SOC 2 and GDPR compliance
Our take
The influencer market is nearly twice the size it was globally back in 2019. With more creators flocking to the digital space to grow and engage with their followers, cracks in the existing platforms’ relationship to their content creators are showing. Circle is one of a number of content creator platforms rising up to meet the demand for change.
Its community platform allows users to create and engage with their own groups, for a small subscription fee established by the creators. This direct ownership and community engagement is proving something of a silver bullet for companies looking to tempt creators off of incumbent giants like Tiktok and Youtube. Companies like Substack, Patreon, and Pico have all seen remarkable success with this strategy, suggesting that Circle’s foray into establishing something similar for a creator hub is playing to an eager market.
The company's ultimate aim is to pull together all creator tools like newsletter publishing, merch sales, and podcasting under a single Circle umbrella. This is ambitious - but Circle is growing alongside the creator economy at an impressive pace. If it can maintain this growth, it will be poised well for future success.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"I appreciate that Circle provides an annual budget for courses and education, allowing me to continuously learn and develop my skills. Additionally,..."
Funding (last 2 of 3 rounds)
Dec 2021
$24.7m
SERIES A
Feb 2021
$4m
SEED
Total funding: $30.2m
Company benefits
- Medical coverage & reimbursements: Depending on your location, you will either be offered a full medical plan for you & your family, or offered generous monthly reimbursements to help with medical costs
- Equity package: We offer an equity package to every person that works at Circle
- Paid time off: We offer 35-days of PTO per year based on your hire date. Up to 50% can carry over to the next year
- Work from home, or anywhere: All of our employees are 100% remote!
- Learning & development stipend: Take advantage of up to $500 USD per year to help you level up your professional skills
- Home office stipend: New joiners receive $2,150 USD on their first paycheck to help outfit their home office, with a refresh every three years
- Company offsites: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world!
- Annual bonus: Roles that don't already receive variable income or commission are eligible to earn up to an extra 5% of their annual earnings as a yearly bonus based on overall company performance
- U.S.-benchmarked compensation, no matter where you are in the world
- Paid sabbatical: After 3 years of employment, team members earn a paid 1-month sabbatical to decompress and unwind
- Parental leave for parents expanding their family, or just starting one
- 401k with employer match: U.S. employees can partake in a 401k plan that has a 5% match, dollar-for-dollar 🇺🇸
Company values
- 🌱 Grow together — We give honest feedback to others with the best intentions, and listen to valuable feedback when it’s given. We strive to grow with our company and operate with a growth mindset. We own our mistakes and avoid finger-pointing when things don’t go our way.
- 💡 Trust and autonomy — Our team members have solid judgement, and seek to earn a high degree of trust from everyone they work with by showing them their best judgement. Once a team member has earned trust, they can operate with a sense of autonomy and can do their best work without too much supervision. Our leaders seek to instill a sense of autonomy in their team members.
- 🏃🏽♀️ Bias for action — We jump to action with passion and positivity. When faced with challenges or opportunities, we're able to move fast and get things done. We value achieving tangible outcomes above simply valuing the inputs to those outcomes (i.e. planning, surveys, process, etc.).
- 💻 Product first — Everyone at Circle cares deeply about our product, and strives to do their best to make it better regardless of their role. We're open to sharing or receiving constructive feedback about our product at all times.
- 💭 Long-term thinking — We're here for Circle’s future and value its long-term mission. We pause and reflect on the fundamentals. We constantly seek to make trade-offs which benefit Circle’s mission over the course of the next decade — not just the immediate month or quarter ahead.
Company HQ
Midtown Manhattan, New York, NY
Articles
Leadership
Sid Yadav
(Co-founder & CEO)Previously founded Rev2.org, and wrote for VentureBeat, before moving on to work on design and front-end engineering both freelance and with Wizpert. Prior to Circle, worked in various senior product roles at Teachable.
Andrew Guttormsen
(Co-founder & Head of Revenue Operations)Previously an equities trader and analyst with SMB Capital, who moved on to found visitor engagement games design company, Exploreous. Subsequently held various senior roles in growth and marketing at Teachable.
Rudy Santino
(Co-founder & Head of Design)Has 20+ years experience as a designer, and spent time at Teachable + Gumroad working closely with dozens of top creators.
People progressing
Liz was hired as an Account Executive, before being promoted to a Senior Account Executive one year later. Liz moved up again only 8-months later to a Mid-Market Account Executive.
Katelyn joined Circle in early 2023 as a Customer Success Manager, and was promoted to a people manager role on the CSM team before her 1-year anniversary.
Donald accepted a part-time 3-month contract to help with a busy quarter at Circle. His outstanding performance led to a full-time offer to join Circle's People Operations team.
Diversity, Equity & Inclusion at Circle
Andrea Rojas (Head of People)
- As a fully-remote international company, diversity is baked into our DNA. Here’s how our CEO, Sid Yadav, frames our hiring mission: “let’s find talent in underserved and under-represented corners of the world, set them up to do the best work of their lives, and in turn, change their life.” To achieve this hiring mission, we offer competitive U.S.-benchmarked compensation no matter where someone’s located in the world, and we proactively seek candidates who expand representation of backgrounds, cultures and lived experiences in our teams.
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