Director of Solutions, Ramp
Post-sales
$267.8-315k
+ Equity Options
Corporate cards and finance automation
Open for applications
Corporate cards and finance automation
501-1000 employees
Open for applications
$267.8-315k
+ Equity Options
501-1000 employees
Company mission
To help finance teams build healthier businesses.
Role
Who you are
- 8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles
- 5+ years in a leadership role, managing technical teams in a SaaS or financial technology environment
- Bachelor’s degree in computer science, engineering, business, finance, accounting, or a related field
- Proficiency in IdP, HRIS, and/or ERP solutions
- Expertise in accounting systems, controllership needs, and finance/accounting workflows preferred
- Exceptional communication, organizational, and project management abilities
- Strong skills in engineering, system design, and technical specification writing
- A proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
- Proven ability to lead and inspire a team, driving results and fostering a collaborative culture
What the job involves
- As Director of Solutions at Ramp, you will lead a team of post-sales Technical Consultants, playing a pivotal role in driving the onboarding, activation, and ongoing success of our customer partnerships
- You will oversee a team of highly skilled Technical Consultants who possess deep expertise in our products, industry standards, accounting practices, and ERP systems
- You'll own the development and execution of strategies that build trust and confidence with customers, guiding your team to unlock key technical activation milestones and guiding complex integration workflows
- Working closely with Ramp’s Customer Success and Account Management leaders, you will develop implementation, upsell, and renewal strategies that lead to full-use of the platform for Ramp's key customers, ensuring alignment with their evolving requirements
- . As a go-to-market executive, you'll act as a technical and financial thought leader, design integrated solutions, provide strategic advice to customers, and facilitate communication between internal technical teams and customers
- You will influence product development to continually enhance Ramp's value proposition and drive customer success from deal close through the broader customer lifecycle
- Our role will involve mentoring and developing your team, ensuring they have the skills and support needed to excel in their roles
- Lead and mentor a team of Technical Consultants, guiding their professional development, fostering a high-performance culture, and ensuring alignment with Ramp’s strategic goals
- Partner with Sales, Account Management, Product, and Partners to advocate for integration development that aligns with customer needs
- Collaborate with Ramp Customer Success and Account Management leaders to ensure customers effectively utilize our product and achieve their goals
- Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
- Develop and implement strategies to improve customer engagement, increase renewal rates, and identify opportunities for upselling
- Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
- Provide strategic input to the product development process, ensuring that customer feedback and market trends are incorporated
Our take
Ramp provides companies with a dual offering of corporate cards and a spending management dashboard. The dashboard allows companies to oversee their costs, automate manual accounting practices, reimburse out-of-pocket spending, and earn cashback on financial outlays.
Founded in 2019 and coming out of stealth in 2020, the company has already reached a valuation of a whopping $8.1 billion in early 2022. Its clients include several big-name companies including fast-growth health tech startup Ro, Planned Parenthood, and Truebill. 90% of its customers have made the switch from legacy players such as Expensify and Concur, showing that Ramp provides real customer value.
The team that built Ramp is the same one that launched the automated price tracking company Paribus before selling it to Capital One. It is now focused on scoping out more M&A opportunities and boosting its headcount to support investing in its software and going into new verticals.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2024
$150m
SERIES D
Aug 2023
$300m
SERIES D
Total funding: $1.1bn
Company benefits
- Comprehensive medical, dental, and vision insurance
- One Medical Membership
- 401(k) including an employer match
- Unlimited PTO
- Parental leave
- Monthly wellness stipend
- WFH stipend
- Relocation support to move to NYC
- Pet Insurance
Company values
- We win when customers win
- Amp it up
- We're one team
- Ramp is built for everyone
- Take ownership
- Grow without fear
Company HQ
Ukrainian Village, New York, NY
Articles
Leadership
Eric Glyman
(CEO)Studied Economics at Harvard. Was a Trustee at Global China Connection for over 5 years, and then became a Financial Analyst working at Millstein & Co. Co-founded Paribus, which became Capital One.
Karim Atiyeh
(CTO)Studied Computer Science at Harvard, and became a Teaching Fellow. Worked in PowerPoint and Excel at Oliver Wyman. Became an Advisor at One Zero Capital. Founded and served as CTO to Paribus, later sold to Capital One.
Gene Lee
(Co-Founder)Studied at and became a Research Assistant at the University of Chicago. Was a Marketing Contractor at AdBlock and worked as a Software Engineer at BTCjam. Worked again as a Software Engineer at Paribus and then became Senior Engineering Manager at Capital One.
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